@denisgastreich
In essence the CAPI testing tool has all sort of bugs, and it’s completely unreliable.
What I suggest you to do instead is to check the actual Events Manager reports, but keep in mind that they can have a delay.
Thank you for your Quick response.
I checked out the Events Manager reports from the data pf yesterdays testing.
But it also states that purchase events where hardly all only received via Browser, but not Server.
See here in the screenshot: https://www.dropbox.com/s/lfbnr5ccluxo4da/Bildschirm%C2%ADfoto%202022-10-30%20um%2018.52.02.png?dl=0
What can I Do to get more purchase events via server?
Thanks in advance!
@denisgastreich
All events sent by the plugin are sent both browser and server.
Yes, thanks, I saw that on one of your videos on YouTube.
The problem is, that those server events don’t reach metas event manager.
Is their any other way to measure/test outgoing events from the webpage or incoming events in meta?
Like a middleware?
@denisgastreich
You can open the plugin’s logs page (left side menu), enable logs, and check it after some transaction are placed on your site. Download the file and search for Purchase. You should be able to see what was sent and if the event had any errors.
Thank you that worked fine!
I recorded logs while visiting the thank you page, that triggers the purchase event.
in that log file I find to purchase with exactly the same timestamp.
on has the pixel ID nearby, the other one hast the access token nearby.
Im not a coding specialist but that result leads me to the conclusion, that pixel yoursite does indeed send both: Purchase browser and server event.
Is there any possibility to measure what comes in to Facebook? I mean other than the Events testing tool?
I have a new finding:
In my tests yesterday I Found out that when I visited the webinar thank you page with iPhone that the testing tool measures two custom events via browser.
When I have a look at the logs feature your just explained to me than I find out that pixelyoursite sends 1 Lead Events and one Pageview Event via the pixel but non via the Conversion API.
How can that be?
(I can provide you with that log file, if you want)
1. The logs are a good representation of what Meta gets, they are the ones generating the logs.
2. It’s impossible for the testing tool to report any iPhone browser activity. They only report browser events sent in the same browser session as the testing tool itself. And they don’t report any iPhone CAPI activity.
Not sure why you see no Lead event in the logs. How is the Lead event configured exactely?
I see no problem there.
Not sure when you started with this setup, but I would say to give it a few days and check the Events Manager reports once more data is sent to Meta.
Theseare the 2 Events that are triggered, when I visit the webinar ladningpage via iPhone.
am I right that this is a lead event via browser an a page view event via browser an none via server?
2022-10-30T18:51:55+00:00 debug catchAjaxEvent send fb server from ajax
2022-10-30T18:51:55+00:00 debug Send FB server event
Args: PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\EventRequest Object
(
[container:protected] => Array
(
(
[pixel_id] => XXXXXXXXXXXXXXXX
[events] => Array
(
[0] => PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\Event Object
(
[container:protected] => Array
(
[event_name] => Lead
[event_time] => 1667155915
[event_source_url] => https://academy.music-tutorials.com/controletti/push-tutorials/schnupper-danke/
[opt_out] =>
[event_id] => PJFIQwRn7wEjQu566VkjYluIjffS4C3AmJpK
[user_data] => PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\UserData Object
(
[container:protected] => Array
(
[client_ip_address] => 89.245.22.234
[client_user_agent] => Mozilla/5.0 (iPhone; CPU iPhone OS 16_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.1 Mobile/15E148 Safari/604.1
[fbc] =>
[fbp] => fb.1.1667154532737.2526612993
[subscription_id] =>
[fb_login_id] =>
[lead_id] =>
[f5first] =>
[f5last] =>
[fi] =>
[dobd] =>
[dobm] =>
[doby] =>
)
2022-10-30T18:51:56+00:00 debug catchAjaxEvent send fb server from ajax
2022-10-30T18:51:56+00:00 debug Send FB server event
Args: PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\EventRequest Object
(
[container:protected] => Array
(
[pixel_id] => xxxxxxXXXXXXXXXXX
[events] => Array
(
[0] => PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\Event Object
(
[container:protected] => Array
(
[event_name] => PageView
[event_time] => 1667155916
[event_source_url] => https://academy.music-tutorials.com/controletti/push-tutorials/schnupper-danke/
[opt_out] =>
[event_id] => Fgf3vuqBnb8EfHqxCFqj8atPqM8ipGIohiwo
[user_data] => PYS_PRO_GLOBAL\FacebookAds\Object\ServerSide\UserData Object
(
[container:protected] => Array
(
[client_ip_address] => 89.245.22.234
[client_user_agent] => Mozilla/5.0 (iPhone; CPU iPhone OS 16_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.1 Mobile/15E148 Safari/604.1
[fbc] =>
[fbp] => fb.1.1667154532737.2526612993
[subscription_id] =>
[fb_login_id] =>
[lead_id] =>
[f5first] =>
[f5last] =>
[fi] =>
[dobd] =>
[dobm] =>
[doby] =>
)
Those longs only show server events, so that’s a Lead event sent server side.
okay, i see thank you.
So if I get you right, than waiting a few days and then check out the events manager reports is the only way to get more valid data that shows what is really going on?
