Title: Conversion data discrepancy between woocommerce and analytics
Last modified: January 14, 2021

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# Conversion data discrepancy between woocommerce and analytics

 *  Resolved [ssoulless](https://wordpress.org/support/users/ssoulless/)
 * (@ssoulless)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/)
 * For some reason when I check conversions in woocommerce dashboard the data is
   a bit different than Google Analytics.
 * Google Analytics usually reports less conversions and conversion value than woocommerce,
   I wonder why.
 * Also when we check product performance, for example for a certain product we 
   see in GA that it had 50 unic sells but in woocommerce it shows 62 unic sells.
 * So the values are decreased in GA, I wonder why this could be happening. If it
   is a common issue (I couldn’t find something similar in the support forum) I 
   would like to know how to solve it. Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13912880)
 * Hi [@ssoulless](https://wordpress.org/support/users/ssoulless/),
 * I wonder if customers are not visiting the thank you page after paying? Are you
   using an offsite payment gateway (like PayPal Standard) where customers leave
   the site in order to pay?
 * Thanks
 *  Thread Starter [ssoulless](https://wordpress.org/support/users/ssoulless/)
 * (@ssoulless)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13913933)
 * well we are using mercadopago, they have a popup within the site, but all our
   users always end up on the thank you page after they complete the purchase
 *  Thread Starter [ssoulless](https://wordpress.org/support/users/ssoulless/)
 * (@ssoulless)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13913954)
 * The discrepancy between the real data and Google analytics is ~17%
 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13929316)
 * Hi [@ssoulless](https://wordpress.org/support/users/ssoulless/)
 * Do you have any issues when using another payment method like Cash or the payment
   gateway listed above?
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13985969)
 * Hi [@ssoulless](https://wordpress.org/support/users/ssoulless/),
 * Hopefully, you were able to clear up this issue. Since it’s been a while since
   we last heard from you, I’m going to mark this thread resolved.
 * If you still have trouble, please feel free to open up a new topic. We’d be happy
   to jump back in and help you out.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Conversion data discrepancy between woocommerce and analytics’ is closed
to new replies.

 * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256.
   png?rev=3234358)
 * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/conversion-data-discrepancy-between-woocommerce-and-analytics/#post-13985969)
 * Status: resolved