Title: Conversion not tracked Last modified: December 29, 2021 --- # Conversion not tracked * Resolved [lfedele](https://wordpress.org/support/users/lfedele/) * (@lfedele) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/) * Dear support, unfortunately, from quite long, WooCommerce orders are not tracked, could you help, please? Everything is up to date. * Please find below my system report. * ``` ### WordPress Environment ### WordPress address (URL): https://www.carbotti.it Site address (URL): https://www.carbotti.it WC Version: 6.0.0 REST API Version: ✔ 6.0.0 WC Blocks Version: ✔ 6.3.3 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.9.4 Log Directory Writable: ✔ WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.26 PHP Post Max Size: 150 MB PHP Time Limit: 180 PHP Max Input Vars: 12000 cURL Version: 7.80.0 OpenSSL/1.1.1m SUHOSIN Installed: – MySQL Version: 5.7.36-log Max Upload Size: 150 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.0.0 WC Database Prefix: wpcrb_ Dimensione totale database: 316.27MB Dimensione dati database: 250.56MB Dimensione indice database: 65.71MB wpcrb_woocommerce_sessions: Dati: 25.06MB + indice: 1.06MB + motore InnoDB wpcrb_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpcrb_woocommerce_order_items: Dati: 0.34MB + indice: 0.13MB + motore InnoDB wpcrb_woocommerce_order_itemmeta: Dati: 3.52MB + indice: 3.03MB + motore InnoDB wpcrb_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpcrb_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_woocommerce_payment_tokenmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wpcrb_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_actionscheduler_actions: Dati: 1.25MB + indice: 0.91MB + motore InnoDB wpcrb_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_actionscheduler_logs: Dati: 1.52MB + indice: 0.47MB + motore InnoDB wpcrb_adtribes_my_conversions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_aiowps_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_aiowps_failed_logins: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wpcrb_aiowps_global_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_aiowps_login_activity: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wpcrb_aiowps_login_lockdown: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_aiowps_permanent_block: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_awb_critical_css: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_commentmeta: Dati: 0.13MB + indice: 0.16MB + motore InnoDB wpcrb_comments: Dati: 1.52MB + indice: 1.30MB + motore InnoDB wpcrb_csp3_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_cspv5_pages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_dlm_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_dlm_order_customer: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_dlm_order_item: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_dlm_order_transaction: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_dlm_session: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_download_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_email_log: Dati: 80.52MB + indice: 0.00MB + motore InnoDB wpcrb_ewwwio_images: Dati: 4.52MB + indice: 5.03MB + motore InnoDB wpcrb_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_fusion_forms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_fusion_form_entries: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_fusion_form_fields: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_fusion_form_submissions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_gglcptch_allowlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_cms_nav_cache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB wpcrb_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_icl_mo_files_domains: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wpcrb_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_strings: Dati: 2.52MB + indice: 5.59MB + motore InnoDB wpcrb_icl_string_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_string_packages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_string_pages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_icl_string_positions: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wpcrb_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_icl_string_translations: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wpcrb_icl_string_urls: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_icl_translate: Dati: 6.52MB + indice: 0.39MB + motore InnoDB wpcrb_icl_translate_job: Dati: 0.06MB + indice: 0.02MB + motore InnoDB wpcrb_icl_translations: Dati: 0.47MB + indice: 1.34MB + motore InnoDB wpcrb_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_icl_translation_status: Dati: 7.52MB + indice: 0.09MB + motore InnoDB wpcrb_iconic_woo_linked_variations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_loginizer_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_mailchimp_carts: Dati: 0.19MB + indice: 0.00MB + motore InnoDB wpcrb_mailchimp_jobs: Dati: 1.52MB + indice: 0.00MB + motore InnoDB wpcrb_mbeshippingrate: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_mbe_shipping_standard_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_mbe_shipping_standard_package_product: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wpcrb_nf3_actions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_action_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_chunks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_fields: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_field_meta: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_forms: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_form_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_objects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_object_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_relationships: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_nf3_upgrades: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wpcrb_options: Dati: 14.14MB + indice: 0.42MB + motore InnoDB wpcrb_postmeta: Dati: 33.56MB + indice: 23.06MB + motore InnoDB wpcrb_posts: Dati: 38.52MB + indice: 3.61MB + motore InnoDB wpcrb_redirection_404: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wpcrb_redirection_groups: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_redirection_items: Dati: 0.13MB + indice: 0.13MB + motore InnoDB wpcrb_redirection_logs: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wpcrb_revslider_css: Dati: 0.13MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_css_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_sliders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_static_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_sbi_instagram_feeds_posts: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_sbi_instagram_feed_locator: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_sbi_instagram_posts: Dati: 0.28MB + indice: 0.00MB + motore InnoDB wpcrb_simple_history: Dati: 1.52MB + indice: 0.39MB + motore InnoDB wpcrb_simple_history_contexts: Dati: 10.52MB + indice: 5.03MB + motore InnoDB wpcrb_termmeta: Dati: 0.16MB + indice: 0.19MB + motore InnoDB wpcrb_terms: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wpcrb_term_relationships: Dati: 0.34MB + indice: 0.28MB + motore InnoDB wpcrb_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wpcrb_usermeta: Dati: 4.52MB + indice: 6.03MB + motore InnoDB wpcrb_users: Dati: 0.28MB + indice: 0.27MB + motore InnoDB wpcrb_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_wc_customer_lookup: Dati: 0.19MB + indice: 0.13MB + motore InnoDB wpcrb_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_wc_order_coupon_lookup: Dati: 0.09MB + indice: 0.11MB + motore InnoDB wpcrb_wc_order_product_lookup: Dati: 0.19MB + indice: 0.23MB + motore InnoDB wpcrb_wc_order_stats: Dati: 0.23MB + indice: 0.25MB + motore InnoDB wpcrb_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_wc_product_meta_lookup: Dati: 0.23MB + indice: 0.48MB + motore InnoDB wpcrb_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_woobe_history: Dati: 0.08MB + indice: 0.05MB + motore InnoDB wpcrb_woobe_history_bulk: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_wpca_logs: Dati: 0.02MB + indice: 0.09MB + motore InnoDB wpcrb_wt_iew_action_history: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpcrb_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpcrb_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpcrb_yoast_indexable: Dati: 4.52MB + indice: 3.25MB + motore InnoDB wpcrb_yoast_indexable_hierarchy: Dati: 0.20MB + indice: 0.31MB + motore InnoDB wpcrb_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpcrb_yoast_primary_term: Dati: 0.06MB + indice: 0.03MB + motore InnoDB wpcrb_yoast_seo_links: Dati: 0.39MB + indice: 0.27MB + motore InnoDB wpcrb_yoast_seo_meta: Dati: 0.08MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### attachment: 3848 cpt_iconic_wlv: 26 dlm_download: 1 dlm_download_version: 1 fusion_element: 9 fusion_tb_layout: 1 fusion_tb_section: 1 fusion_template: 3 mc4wp-form: 1 nav_menu_item: 28 nf_sub: 786 page: 54 post: 60 product: 612 product_variation: 1440 revision: 1285 shop_coupon: 19 shop_order: 1810 shop_order_refund: 35 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (51) ### Hide My WP Ghost Lite: by WPPlugins - WordPress Security Plugins – 4.1.10 WPML Multilingual CMS: by OnTheGoSystems – 4.4.12 WPML SEO: by OnTheGoSystems – 2.0.1 Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.9.3 Advanced Cron Manager: by BracketSpace – 2.4.1 All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.9 Cloudflare: by Cloudflare Inc. – 4.7.0 Download Monitor: by WPChill – 4.4.13 Easy WP SMTP: by wpecommerce alexanderfoxc – 1.4.7 Email Log: by Sudar – 2.4.8 Enable Media Replace: by ShortPixel – 3.6.3 Envato Market: by Envato – 2.0.6 EWWW Image Optimizer: by Exactly WWW – 6.3.0 Avada Builder: by Theme Fusion – 3.6 Avada Core: by Theme Fusion – 5.6 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.0 reCaptcha Pro by BestWebSoft: by BestWebSoft – 1.66 Head & Footer Code: by Aleksandar Urosevic – 1.2.3 WooCommerce Linked Variations by Iconic: by Iconic – 1.2.0 Instagram Feed Pro Personal: by Smash Balloon – 5.12.8 Jetpack: by Automattic – 10.3 MBE e-Link: by MBE Worldwide S.p.A. – 1.5.2 Mailchimp for WooCommerce: by Mailchimp – 2.5.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Microsoft Clarity: by Microsoft – 0.7.1 Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.29 Ninja Forms: by Saturday Drive – 3.6.7 Social Login: by OneAll Social Login – 5.7 onWebChat Live Chat: by onWebChat – 3.2.0 Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.5 Redirection: by John Godley – 5.1.3 Simple History: by Pär Thernström – 2.43.0 WebP Converter for Media: by Mateusz Gbiorczyk – 4.0.3 BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.0.9 Product Feed ELITE for WooCommerce: by AdTribes.io – 2.1.6 Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce Stripe Gateway: by WooCommerce – 5.9.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.6 WooCommerce Multilingual: by OnTheGoSystems – 4.12.1 WooCommerce: by Automattic – 6.0.0 Yoast SEO: by Team Yoast – 17.8 WeePie Cookie Allow: by WeePie Plugins – 3.3 WP Fastest Cache Premium: by Emre Vona – 1.6.2 WP Fastest Cache: by Emre Vona – 0.9.7 WPML CMS Nav: by OnTheGoSystems – 1.5.5 WPML Media: by OnTheGoSystems – 2.6.5 WPML Sticky Links: by OnTheGoSystems – 1.5.4 WPML String Translation: by OnTheGoSystems – 3.1.10 WPML Translation Management: by OnTheGoSystems – 2.10.8 YITH WooCommerce Wishlist: by YITH – 3.4.0 ### Inactive Plugins (16) ### Akismet Anti-Spam: by Automattic – 4.2.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.1 Head, Footer and Post Injections: by Stefano Lissa – 3.2.2 Import and export users and customers: by codection – 1.19.1.2 Loginizer: by Softaculous – 1.6.8 Ninja Forms Multilingual: by OnTheGoSystems – 0.2.0 Product CSV Import Export (BASIC): by WebToffee – 2.1.3 Product Feed PRO for WooCommerce: by AdTribes.io – 11.0.7 SeedProd Coming Soon Page Pro: by SeedProd – 5.12.9 Slider Revolution: by ThemePunch – 6.2.22 Smash Balloon Instagram Feed: by Smash Balloon – 2.9.8 Titan Anti-spam & Security: by CreativeMotion – 7.2.9 WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.18 WordPress Importer: by wordpressdotorg – 0.7 WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.4 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #22521 - /negozio/ Carrello: #13583 - /en/cart/ Pagamento: #13578 - /en/checkout/ Il mio account: #13568 - /en/my-account/ Termini e condizioni: #13931 - /en/terms-and-conditions/ ### Theme ### Name: Avada Child Version: 1.0.0 Author URL: https://theme-fusion.com Child Theme: ✔ Parent Theme Name: Avada Parent Theme Version: 7.6 Parent Theme Author URL: https://themeforest.net/user/ThemeFusion WooCommerce Support: ✔ ### Templates ### Overrides: Avada-Child-Theme/woocommerce/archive-product.php Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada-Child-Theme/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada-Child-Theme/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php Avada-Child-Theme/woocommerce/single-product/tabs/tabs.php ### Action Scheduler ### Operazione annullata: 1 Oldest: 2021-12-14 12:41:39 +0100 Newest: 2021-12-14 12:41:39 +0100 Completato: 2.672 Oldest: 2021-11-28 14:57:33 +0100 Newest: 2021-12-29 14:00:37 +0100 Operazione non riuscita: 5 Oldest: 2020-07-31 12:23:47 +0200 Newest: 2021-08-07 10:37:09 +0200 ### Status report information ### Generated at: 2021-12-29 14:09:41 +01:00 ``` Viewing 5 replies - 1 through 5 (of 5 total) * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15207373) * I see you actually have a couple of Google Analytics plugins installed on your site. Are you able to confirm that the issue is coming from this Google Analytics plugin while both are installed on your site? * Thread Starter [lfedele](https://wordpress.org/support/users/lfedele/) * (@lfedele) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15207556) * There is just Google Analytics for WordPress by MonsterInsights and your plugin. If I disable the first one, transactions are not tracked anyway. * Hope you can help. * [Nagdy](https://wordpress.org/support/users/nagdy/) * (@nagdy) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15214911) * Hi [@lfedele](https://wordpress.org/support/users/lfedele/), * Thanks for the confirmation. * I have used [Google Tag Assistant](https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk) as explained [here](https://woocommerce.com/document/google-analytics-integration/#section-9) and it shows the following: * [https://d.pr/i/uaFZ4y](https://d.pr/i/uaFZ4y) * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Please include a link to this forum thread and a screenshot of WooCommerce Integration Settings so that we can keep track of what’s already been done and take a look at your settings. * We will be able to help you further there. * Thread Starter [lfedele](https://wordpress.org/support/users/lfedele/) * (@lfedele) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15217213) * Hi [@nagdy](https://wordpress.org/support/users/nagdy/), thanks for your help, I just did as you suggested. * Plugin Support [Joash (a11n)](https://wordpress.org/support/users/joashrajin/) * (@joashrajin) * [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15224349) * [@lfedele](https://wordpress.org/support/users/lfedele/) Perfect! We’ll continue our discussion there. * Please feel free to create a new topic here if you have any other queries 👍 Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Conversion not tracked’ is closed to new replies. * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256. png?rev=3234358) * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/reviews/) * 5 replies * 4 participants * Last reply from: [Joash (a11n)](https://wordpress.org/support/users/joashrajin/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/conversion-not-tracked/#post-15224349) * Status: resolved