Cookie Check Failed

  • Resolved raufseeser

    (@raufseeser)


    3 years ago

    On my contact page, I require visitors to enter a password before they have access to a contact form. On several occasions a user would get an error message after entering the password the “Cookie Check Failed”. I figured it was a caching issue and when i cleared the cache for the page the problem went away. When i researched a bit more, I found the following recommendation:

    “If you are using other cache plugins or server caching, please exclude our plugins cookies from being cached or contact us for support“

    My question is how do I exclude your plugins cookies from being cached? I use NitroPack as my caching plugin.

Viewing 1 replies (of 1 total)
  • Plugin Author WP Folio Team

    (@buildwps)

    2 years, 12 months ago

    Hi raufseeser,

    Thanks for reaching out to us.

    Yes, it look like a caching issue.

    To assist you better, may we know:

    • The password of your sample protected page
    • The hosting provider you’re using
    • Some screenshots regarding the error message, if any

    You might want to send these details to our support email – support(at)wpfolio.com so that our team can support you faster & better.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)

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