Title: Cookie Error
Last modified: January 24, 2023

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# Cookie Error

 *  Resolved [ed](https://wordpress.org/support/users/wesleysoccer/)
 * (@wesleysoccer)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cookie-error-12/)
 * Clients are getting a cookie error and it will not allow them to make a payment.
   This happens often and I would love a fix. Thx.
 * Before you say the problem is WP Rocket, this was happening well before the installation
   of WP Rocket. Just getting around to contacting support.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcookie-error-12%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Spencer Finnell](https://wordpress.org/support/users/spencerfinnell/)
 * (@spencerfinnell)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cookie-error-12/#post-16403789)
 * Hello [@wesleysoccer](https://wordpress.org/support/users/wesleysoccer/),
 * It appears you are using the Pro version of WP Simple Pay. As per the [WordPress.org forum guidelines ](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)
   we are unable to provide support for the Pro version here.
 * Please contact us through [WPSimplePay.com](https://wpsimplepay.com/my-account/support/)
   so we can further assist you.
 *  Thread Starter [ed](https://wordpress.org/support/users/wesleysoccer/)
 * (@wesleysoccer)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cookie-error-12/#post-16405923)
 * Former developer must have purchased the license for my client. How do you want
   me to proceed?
 *  [Spencer Finnell](https://wordpress.org/support/users/spencerfinnell/)
 * (@spencerfinnell)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cookie-error-12/#post-16408222)
 * Hello [@wesleysoccer](https://wordpress.org/support/users/wesleysoccer/),
 * Please reach out via our [contact form](https://wpsimplepay.com/contact/) with
   your license key so we can provide further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cookie Error’ is closed to new replies.

 * ![](https://ps.w.org/stripe/assets/icon-256x256.png?rev=2784844)
 * [Stripe Payment Forms by WP Simple Pay - Accept Credit Card Payments + Subscriptions with Stripe](https://wordpress.org/plugins/stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Spencer Finnell](https://wordpress.org/support/users/spencerfinnell/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/cookie-error-12/#post-16408222)
 * Status: resolved