Title: Cookie statement shortcode doesn’t show
Last modified: August 25, 2023

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# Cookie statement shortcode doesn’t show

 *  Resolved [tasurinchi](https://wordpress.org/support/users/tasurinchi/)
 * (@tasurinchi)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/)
 * Hey there guys!
 * I’m writing this to seek a hand of help for your plugin. The plugin worked so
   good for some time, and I didn’t checked it’s settings for a few months because
   it worked just perfectly.
 * Recently I had to update some of our cookie policy statements, and when I checked
   the page where the cookie statement was, there was no text. I tried to insert
   the shortcode [cmplz-document type=”cookie-statement” region=”eu”] in Elementor,
   in WP Bakery, both with the shortcode elements or plain text. The shortcode was
   on Gutenberg until now, but neither Gutenberg makes the shortcode come alive.
   I also disabled plugins one by one, changed the theme, cleared all the cache,
   nothing seems to pay off.
 * Could you please help me out in solving this issue?
 * Thank you!
 * Best regards,
   E
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcookie-statement-shortcode-doesnt-show%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * (@jarnovos)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/#post-17005177)
 * Hi [@tasurinchi](https://wordpress.org/support/users/tasurinchi/),
 * I just attempted to take a look at the attached website, but it seems to be unreachable
   at the moment. Is this the correct URL to the Cookie Policy?
 * Let me know, we would be glad to assist further.
 * Kind regards, Jarno
 *  [magwebd](https://wordpress.org/support/users/magwebd/)
 * (@magwebd)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/#post-17427120)
 * Hello there,
   I’m facing same issue with ComplianZ statement shortcode : [cmplz-
   document type=”cookie-statement” region=”eu”]It doesn’t displays anymore.I tried
   to re-integrate it in Elementor and Gutenberg editor, and nothing displays.For
   the moment i’m using the [cmplz-cookies] shortcode to be at least in accordance
   with the RGPD rules.Everything worked well until today..I think it happens when
   I actualise our RGPD statement with the assistant and activate the new “Consent
   Mode V2”.Do you have any clue of what’s happening ?Thanks in advance for your
   help !Best RegardsMagPage that present the bug (french and english too): [https://www.transcash.fr/politique-de-cookies/](https://www.transcash.fr/politique-de-cookies/)
 *  Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/)
 * (@jarnovos)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/#post-17427459)
 * Hi [@magwebd](https://wordpress.org/support/users/magwebd/),
 * Your Cookie Policy is being displayed correctly on my end, Please check if you
   don’t have any browser extensions (i.e. Ghostery) which might affect the page
   from being displayed properly in your browser.
 * Kind regards, Jarno
 *  [magwebd](https://wordpress.org/support/users/magwebd/)
 * (@magwebd)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/#post-17427855)
 * Hello [@jarno](https://wordpress.org/support/users/jarno/),
   Thanks a lot for 
   your quick reply, it’s exactly Ghostery that was blocking the render of the page.
   I didn’t thought about it anymore !Have a great day and many thanks !Best RegardsMag

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cookie statement shortcode doesn’t show’ is closed to new replies.

 * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064)
 * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/)
 * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/)

## Tags

 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [cookie](https://wordpress.org/support/topic-tag/cookie/)
 * [page](https://wordpress.org/support/topic-tag/page/)

 * 4 replies
 * 3 participants
 * Last reply from: [magwebd](https://wordpress.org/support/users/magwebd/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/cookie-statement-shortcode-doesnt-show/#post-17427855)
 * Status: resolved