Hi @ivancza
Greetings from CookieYes!
Could you please share the URL where this issue is happening, along with the ad blocker being used? This will help us investigate further and provide a more specific solution.
I use a Chrome extension called “uBlock Origin”
And here is one of our pages where it is not visible: https://bluebax.com/en/privacy-policy/
At the bottom, between the “What cookies do we use:” and “Change cookie settings” sections (the element is visible in the console, but the tables are not loaded).
Thanks!
Hi @ivancza
Please check the working after excluding the CookieYes script from the JS optimisation.
I don’t quite understand what you mean by “optimisation”. As for the Autoptimize plugin we use, I temporarily deactivated it, but the problem is still the same.
Hi @ivancza
You have added CookieYes via GTM and not the plugin. This might be the reason why uBlock Origin blocked it. Please try to switch to the plugin and let us know the status.
If I do not integrate it through GTM, but directly into the page, it will appear fine even with the use of ad blocker. However, we would also need the former to work, as experience has shown that due to Consent Mode and its more specific use, we still need to integrate via GMT.
Thanks!
Hi @ivancza
We have Google consent mode integration available in the plugin. Please refer to this documentation to learn more.
Thanks! I will look at it again afterwards, but I seem to remember that there was something wrong with it.
On the other hand, do you have any idea what the problem might be in the case of integration via GTM?
Hi @ivancza
When integrating the CookieYes script via GTM, ad blockers might interfere because they often flag GTM-loaded scripts as potential tracking elements. This can prevent certain functionalities, like the cookie table, from displaying correctly.
Now, regarding your comment, “I seem to remember that there was something wrong with it”:
Could you please share more details about what went wrong when you last tried using the GCM option within the plugin? Any specific issues or errors you encountered will help us understand and resolve them for you.
Looking forward to hearing back from you and assisting further!
Hi @ivancza
This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.
