Title: CookieYes – WordPress database error
Last modified: February 10, 2025

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# CookieYes – WordPress database error

 *  Resolved [thewebmonk](https://wordpress.org/support/users/thewebmonk/)
 * (@thewebmonk)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cookieyes-wordpress-database-error/)
 * Hello,
 * in the error_log on file Manager I see a new error I had never seen before, it’s
   the same message for different plugins or Astra Theme, but lines 6 and 7 mention
   CookieYes if I understand correctly [https://pastebin.com/h5nkeACr](https://pastebin.com/h5nkeACr)
 * What is the problem?
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cookieyes-wordpress-database-error/#post-18298402)
 * Hi thewebmonk,
 * Greetings from CookieYes!
 * Could you please follow the steps below and check if the issue still appears 
   in the `debug.log`?
 * **Step 1: Delete the Transient Temporarily**
 * Add the following code to your theme’s `functions.php` file:
 * `add_action('init', function() { delete_site_transient('_cky_first_time_install');});`
 * **Step 2: Reload Your Website Once**
 * Open your website in a browser. This will execute the function and delete the`
   _cky_first_time_install` transient.
 * **Step 3: Remove the Code from `functions.php`**
 * After refreshing the site once, remove the code from `functions.php` to prevent
   it from running on every page load. The plugin will automatically recreate the
   transient (valid for 30 seconds).
 * If the issue persists, please create a support ticket using the link [here](https://www.cookieyes.com/support/)
   so we can investigate further.
 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cookieyes-wordpress-database-error/#post-18317732)
 * Hi thewebmonk,
 * It has been quite some time since our last communication. As we did not receive
   any response or follow-up questions from you, we will mark this thread as resolved.
   Please open a new thread if you are still facing issues or have questions that
   you need us to answer.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘CookieYes – WordPress database error’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/cookieyes-wordpress-database-error/#post-18317732)
 * Status: resolved