Title: Cooldown
Last modified: July 31, 2018

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# Cooldown

 *  Resolved [ljkeashly](https://wordpress.org/support/users/ljkeashly/)
 * (@ljkeashly)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/cooldown/)
 * We keep getting this message on one of our sites: Login Cooldown in effect. You
   must wait 4 seconds before attempting this action again.
    Warning: Repeated login
   attempts that fail will result in a complete ban of your IP Address. Everybody
   that tries to login is getting the message even though they are using the correct
   password. If I disable Shield by renaming /wp-sime-firewall in the plugins folder,
   then we can login. But as soon as I re-enable Shield we get the Cooldown message.
 * What could be causing this and how do we allow users to login with it enabled?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jelena](https://wordpress.org/support/users/jmisic/)
 * (@jmisic)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/cooldown/#post-10547376)
 * Hi,
 * The best thing to do is to read this article here:
    [https://icontrolwp.freshdesk.com/support/solutions/articles/3000000882-what-is-login-cooldown-and-how-does-it-work-](https://icontrolwp.freshdesk.com/support/solutions/articles/3000000882-what-is-login-cooldown-and-how-does-it-work-)
 * It would also be good to check your audit trail logs:
    [https://icontrolwp.freshdesk.com/support/solutions/articles/3000070244-review-your-wordpress-site-activities-with-the-audit-trail-viewer-](https://icontrolwp.freshdesk.com/support/solutions/articles/3000070244-review-your-wordpress-site-activities-with-the-audit-trail-viewer-)
 * Please read our support policy [here](https://wordpress.org/support/topic/technical-support-is-now-a-premium-feature/).
 * Thanks for your understanding.
 * Jelena
    -  This reply was modified 7 years, 10 months ago by [Jelena](https://wordpress.org/support/users/jmisic/).

Viewing 1 replies (of 1 total)

The topic ‘Cooldown’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield Security – Smart Bot Blocking, Brute-Force Login Protection & File Scanning](https://wordpress.org/plugins/wp-simple-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jelena](https://wordpress.org/support/users/jmisic/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/cooldown/#post-10547376)
 * Status: resolved