Title: Corrupt database
Last modified: March 27, 2024

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# Corrupt database

 *  Resolved [johannesdexera](https://wordpress.org/support/users/johannesdexera/)
 * (@johannesdexera)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/corrupt-database-4/)
 * We recently faced an issue on a client’s website where the database became corrupted,
   resulting in a crash with a “memory exhausted” error. After extensive troubleshooting,
   we identified that the problem was linked to the product categories. Strangely,
   simply editing and updating any of the categories resolved the issue.
 * Has anyone else encountered a similar situation? Could the act of saving a category
   be somehow interrupted, leading to database corruption?
 * Any insight would be helpful!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/corrupt-database-4/#post-17539703)
 * Hey there, [@johannesdexera](https://wordpress.org/support/users/johannesdexera/)!
   Thanks for contacting us. I’m happy to help you.
 * Do you mind sharing more details about the issue and your investigation so we
   can take a look?
 * What error message did you get?
   What steps did you follow that resulted in finding
   out about the category issue?
 * Furthermore, I’d like to understand your site properly. Please share with us 
   the necessary information below for us to investigate the issue further:
 * System Status Report which you can find via WooCommerce > Status > Get system
   report > Copy for support.
   Fatal error logs (if any) under WooCommerce > Status
   > Logs. Then you can use the selector to search for Fatal Errors.You could copy
   and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/corrupt-database-4/#post-17662089)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Corrupt database’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * 2 replies
 * 3 participants
 * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/corrupt-database-4/#post-17662089)
 * Status: resolved