Unable to load media We detected a potential misconfiguration that prevents media items from loading correctly. This may be due to media being hosted on an external CDN. Learn how to address this or submit a new support topic for additional help.When I replace media image thumbnails are not visible in the media panel. (However, viewing images from Media on WP menu works fine) What I have tried:
``` * Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/Headroam_SiteLogo_HLockup_Tagline.png](http://headroam.com/wp-content/uploads/2022/03/Headroam_SiteLogo_HLockup_Tagline.png) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/elementor/screenshots/Elementor-post-screenshot_3064_2022-03-21-14-51-29_19f3a890.png](http://headroam.com/wp-content/uploads/elementor/screenshots/Elementor-post-screenshot_3064_2022-03-21-14-51-29_19f3a890.png) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/ATA-D2-011-Toconoa-metal-panel-wall.jpg](http://headroam.com/wp-content/uploads/2022/03/ATA-D2-011-Toconoa-metal-panel-wall.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/ATA-D2-036-nice-big-shot-LS-salt-flat.jpg](http://headroam.com/wp-content/uploads/2022/03/ATA-D2-036-nice-big-shot-LS-salt-flat.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/ATA-D3-008-STAR-LS-geyser-shot.jpg](http://headroam.com/wp-content/uploads/2022/03/ATA-D3-008-STAR-LS-geyser-shot.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/ATA-D3-026-coffee1.jpg](http://headroam.com/wp-content/uploads/2022/03/ATA-D3-026-coffee1.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/ATA-D3-037-mission.jpg](http://headroam.com/wp-content/uploads/2022/03/ATA-D3-037-mission.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/005a-canyon-overlook-with-steve.jpg](http://headroam.com/wp-content/uploads/2022/03/005a-canyon-overlook-with-steve.jpg) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/elementor/screenshots/Elementor-post-screenshot_6991_2022-03-20-05-27-01_17799789.png](http://headroam.com/wp-content/uploads/elementor/screenshots/Elementor-post-screenshot_6991_2022-03-20-05-27-01_17799789.png) due to access control checks. wp-story-editor.js:256:5658Not allowed to request resource wp-story-editor.js:256:5658Fetch API cannot load [http://headroam.com/wp-content/uploads/2022/03/placeholder.png](http://headroam.com/wp-content/uploads/2022/03/placeholder.png) due to access control checks. Cancelled load to [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) because it violates the resource’s Cross-Origin-Resource-Policy response header. [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed) to load resource: Cancelled load to [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) because it violates the resource’s Cross-Origin-Resource-Policy response header. Origin [https://headroam.com](https://headroam.com) is not allowed by Access- Control-Allow-Origin. Status code: 200 Cannot load image [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) due to access control checks. [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed) to load resource: Origin [https://headroam.com](https://headroam.com) is not allowed by Access-Control-Allow-Origin. Status code: 200 Cancelled load to [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) because it violates the resource’s Cross-Origin-Resource-Policy response header. [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed) to load resource: Cancelled load to [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) because it violates the resource’s Cross-Origin-Resource-Policy response header. Origin [https://headroam.com](https://headroam.com) is not allowed by Access- Control-Allow-Origin. Status code: 200 Cannot load image [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpeg) due to access control checks. [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-96×96.jpegFailed) to load resource: Origin [https://headroam.com](https://headroam.com) is not allowed by Access-Control-Allow-Origin. Status code: 200 Origin [https://headroam.com](https://headroam.com) is not allowed by Access-Control-Allow-Origin. Status code: 200 2Cannot load image [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-scaled-e1627056729552.jpeg](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-scaled-e1627056729552.jpeg) due to access control checks. [http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-scaled-e1627056729552.jpegFailed](http://headroam.com/wp-content/uploads/2021/06/149CF9C1-2793-44F8-B894-8FD452B503FA-scaled-e1627056729552.jpegFailed) to load resource: Origin [https://headroam.com](https://headroam.com) is not allowed by Access-Control-Allow-Origin. Status code: 200 [https://headroam.com/wp-content/uploads/2021/06/pexels-toma%CC%81s%CC%8C-mali%CC%81k-1703314-204×300.jpgFailed](https://headroam.com/wp-content/uploads/2021/06/pexels-toma%CC%81s%CC%8C-mali%CC%81k-1703314-204×300.jpgFailed) to load resource: the server responded with a status of 404 () [https://headroam.com/wp-content/uploads/2021/06/pexels-toma%CC%81s%CC%8C-mali%CC%81k-1703314-697×1024.jpg](https://headroam.com/wp-content/uploads/2021/06/pexels-toma%CC%81s%CC%8C-mali%CC%81k-1703314-697×1024.jpg)`*
I am now reaching out to you for assistance. Please help. Thank you.` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcors-errors-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [4 years, 2 months ago](https://wordpress.org/support/topic/cors-errors-2/#post-15539208) * Hi [@cyteshoppe](https://wordpress.org/support/users/cyteshoppe/) thanks for getting in touch and for passing on the errors you are seeing. If you are experiencing CORS issues please see [our guide on this](https://wp.stories.google/docs/troubleshooting/#:~:text=Get%20help%20with%20the%20%22Unable%20to%20load%20media%22%20message) which explains this in more detail. * As stated in the guide you will need to contact your hosting provider or follow one of the provided guides if they include your hosting provider to set up CORS headers to clear these issues. * Once done, if you are still experiencing issues with your stories then please let me know and we can investigate further. * Thread Starter [cyteshoppe](https://wordpress.org/support/users/cyteshoppe/) * (@cyteshoppe) * [4 years, 2 months ago](https://wordpress.org/support/topic/cors-errors-2/#post-15541119) * Hello [@adamdunnage](https://wordpress.org/support/users/adamdunnage/), * Thank you for getting back to me. As I explained in the posting, I have already exhausted support options with my hosting provider and carefully followed the provided guides. * I cannot reproduce the issue on a staging copy of the site (on the same provider, etc.). The issue only persists on the live site. Thus why I reached out for assistance, * [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [4 years, 1 month ago](https://wordpress.org/support/topic/cors-errors-2/#post-15546586) * [@cyteshoppe](https://wordpress.org/support/users/cyteshoppe/) Could I just confirm that on the affected site that you are still seeing the CORS errors? If this is the case then as explained above you will need to resolve this with your hosting provider as this falls out of the scope of the Web Stories support. * If you could provide some screen recordings or images of this issue you are seeing then this could help us to identify the cause. You can use services such as [Loom](https://loom.com) and [Imgur](https://imgur.com/) for this. * If you are happy to share your [Site Health information](https://imgur.com/Rtkmsba) privately via [this form](https://docs.google.com/forms/d/e/1FAIpQLSd-AeFLOIJd4NLYz7EDUa9vMfzZIoT5Bn1leV3dL2CM_B1C6Q/viewform) then I am happy to also check that nothing stands out here that could be causing problems. * [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/) * (@mxbclang) * [4 years, 1 month ago](https://wordpress.org/support/topic/cors-errors-2/#post-15567845) * [@cyteshoppe](https://wordpress.org/support/users/cyteshoppe/) Checking in here– are you still having trouble? If so, can you please provide some screenshots or videos of what you are seeing? Thank you! * [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [4 years, 1 month ago](https://wordpress.org/support/topic/cors-errors-2/#post-15589000) * As we haven’t received a response we’ll close this topic as resolved but feel free to open a [new support topic](https://wordpress.org/support/plugin/web-stories/#new-post) if you continue to experience any issues. Thank you! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘CORS Errors’ is closed to new replies. *  * [Web Stories](https://wordpress.org/plugins/web-stories/) * [Frequently Asked Questions](https://wordpress.org/plugins/web-stories/#faq) * [Support Threads](https://wordpress.org/support/plugin/web-stories/) * [Active Topics](https://wordpress.org/support/plugin/web-stories/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/web-stories/unresolved/) * [Reviews](https://wordpress.org/support/plugin/web-stories/reviews/) * 5 replies * 3 participants * Last reply from: [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/cors-errors-2/#post-15589000) * Status: resolved