Title: Cotact form missing after update
Last modified: December 19, 2022

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# Cotact form missing after update

 *  Resolved [Sparen](https://wordpress.org/support/users/sparen/)
 * (@sparen)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/)
 * Hi Andrew,
 * after update pagebuilder from 2.4.25 to 2.20.1 and widget bundle from 1.8.1 to
   the 1.45.0 contact form widget is missing in some subdomains of a multisite enviroment
   where they were available before update.
 * Thanks again,
 * Sparen

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/)
 * (@misplon)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16304467)
 * Hi Sparen
 * This is the first case of an issue of this nature. Please, take a screenshot 
   of the issue so we can see what’s going on and upload to any online location.
   Alternatively, please, try describe what’s happening. Is the widget there in 
   the admin or there but displayed with missing text? Or not there at all?
 *  Thread Starter [Sparen](https://wordpress.org/support/users/sparen/)
 * (@sparen)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16305831)
 * Hi Andrew,
 * the contact form isn’t listed in the widget area of the sigeorigin widgets and
   also not listed in the all widgets area.
 * I tested this issue with your predefined contact form layouts and after import
   an error is displayed “contact form widget is missing”.
 * It seems to be important to know that in all subdomains where the contact form
   widget was used before update, the widget is displayed in the widget area and
   it’s working there. But in all subdomains where the widget was not used before
   update it’s missing.
 * The plugins builder and widget bundle are active for multisite network but the
   classic widgets only local.
 * Hope that helps to identify the reason!
 * Thanks again,
 * Sparen
 *  Thread Starter [Sparen](https://wordpress.org/support/users/sparen/)
 * (@sparen)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16306013)
 * Addition:
 * All (possitive or negative) affected subdomains work exactly with the same plugins
   network wide and local, there is no difference!
 * Thanks,
 * Sparen
 *  Thread Starter [Sparen](https://wordpress.org/support/users/sparen/)
 * (@sparen)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16306096)
 * Hi Andrew,
 * I found the issue, sorry my mistake!
 * I haven’t worked with page builder since two years and I overlooked the small
   feature to active more widgets in the widget pack settings page. Now I select
   contact form active and it works very fine like in other subdomains!
 * Great support, thank you and have a nice day,
 * Sparen
 *  Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/)
 * (@misplon)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16306126)
 * Hi Sparen
 * Thanks for keeping us updated; I’m sorry I wasn’t able to reply sooner. I’m glad
   to hear you’ve made progress.
 * Cheers for now.
 * Andrew

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cotact form missing after update’ is closed to new replies.

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## Tags

 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)

 * 5 replies
 * 2 participants
 * Last reply from: [Andrew Misplon](https://wordpress.org/support/users/misplon/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/cotact-form-missing-after-update/#post-16306126)
 * Status: resolved