Title: couldnt Activate 2fa using authenticator
Last modified: March 22, 2022

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# couldnt Activate 2fa using authenticator

 *  Resolved [vikp](https://wordpress.org/support/users/vikp/)
 * (@vikp)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/couldnt-activate-2fa-using-authenticator/)
 * When try to add a connection in authenticator, its showing:
    ‘The code provided
   does not match the expected value. Please verify that the time on your authenticator
   device is correct and that this server’s time is correct.’
 * Previously it was working fine, but last two days its showing like this when 
   I try to add a connection.
    I have checked with google authenticator and MS authenticator,
   both showing same.
 * Please advise

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/couldnt-activate-2fa-using-authenticator/#post-15486627)
 * Hi [@vikp](https://wordpress.org/support/users/vikp/), thanks for reaching out
   to us.
 * If you were originally able to set up 2FA successfully, the code on your authentication
   app must have matched with the server time at the point of creation. However,
   you can check whether times still match and whether there are any offsets at **
   Wordfence > Tools > Diagnostics > Time**. Let me know if there seem to be any
   discrepancies there.
 * You could also try activating 2FA with Wordfence as the only plugin enabled on
   a default theme, as this could rule in/out a plugin or theme conflict often caused
   by Javascript.
 * Let me know what you find out!
 * Thanks,
 * Peter.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/couldnt-activate-2fa-using-authenticator/#post-15486627)
 * Status: resolved