Title: Couldn’t connect – Error
Last modified: January 12, 2023

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# Couldn’t connect – Error

 *  [melbatoast4](https://wordpress.org/support/users/melbatoast4/)
 * (@melbatoast4)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/)
 * Couldn’t get this to work. Wouldn’t connect to Google.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367256)
 * Hi [@melbatoast4](https://wordpress.org/support/users/melbatoast4/),
 * Sorry to hear you were unable to connect Site Kit. While we didn’t see a support
   topic open from where we could assist I’d be happy to troubleshoot this with 
   you.
 * To start, are you encountering any error message, or can you give a description
   of what’s happening when you try to connect?
 *  Thread Starter [melbatoast4](https://wordpress.org/support/users/melbatoast4/)
 * (@melbatoast4)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367263)
 * I’m using a different plugin that I know works. I just kept getting Error, can’t
   connect. Maybe because I manage lots of Google Analytics accounts through that
   email address? I don’t have time to troubleshoot.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367331)
 * Hi [@melbatoast4](https://wordpress.org/support/users/melbatoast4/),
 * You can have up to 50 connected sites at once, and when connecting any new sites
   it’s only your longest connect site that will become disconnected, to facilitate
   a new site. For that reasons I suspect something else may be happening when trying
   to connect your site.
 * If you do find the time to attempt set up once more, please share the full error
   message you’re encountering and I’m confident I can assist and ensure you are
   able to complete set up. We also have some [guides on the plugin website](https://sitekit.withgoogle.com/documentation/troubleshooting/setup/#quota-errors)
   in relation to common errors users may encounter.
 * Looking forward to hearing from you.
 *  Thread Starter [melbatoast4](https://wordpress.org/support/users/melbatoast4/)
 * (@melbatoast4)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367334)
 * It literally says “Error – Can’t connect.” That’s not real helpful.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367387)
 * Sorry to hear that [@melbatoast4](https://wordpress.org/support/users/melbatoast4/).
   Agree that that’s not very helpful. The reason I ask for the full error if that
   we do output informative messages where possible, so maybe this is a new error
   coming from one of the Google API’s that the plugin uses, as this specific error
   doesn’t appear in the Site Kit codebase.
 * If you do have a moment to share a screenshot or a recording of this error I 
   can check this with the team. You can use a service such as [Loom](https://Loom.com)
   or [RecordIt](https://RecordIt.co) for a screen recording. You can share this
   privately if preferred, [using this link](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/).
 *  Thread Starter [melbatoast4](https://wordpress.org/support/users/melbatoast4/)
 * (@melbatoast4)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367396)
 * I don’t have time to troubleshoot a plugin I’m not going to use, sorry. Good 
   luck!
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367453)
 * I understand. If you do decide to give the plugin a try anytime going forward,
   let us know if you run into any errors and we’d be happy to assist. Best of luck.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Couldn’t connect – Error’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/couldnt-connect-error/#post-16367453)