Title: Couldn't load data from WordPress
Last modified: August 22, 2016

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# Couldn't load data from WordPress

 *  Resolved [cwulff](https://wordpress.org/support/users/cwulff/)
 * (@cwulff)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/)
 * When I click the ‘Select Locations’ button, the popup opens, the waiting icons
   spins for awhile and then I get the error “Couldn’t Load Data From WordPress”.
 * How would I fix this?
 * [https://wordpress.org/plugins/custom-sidebars/](https://wordpress.org/plugins/custom-sidebars/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [paulja2014wp](https://wordpress.org/support/users/paulja2014wp/)
 * (@paulja2014wp)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295510)
 * I’m having the exact same issue (WP 3.9.2, Custom Sidebar 2.0.9.7). In addition,
   the custom sidebar widget stopped loading on pages. I am unable to even select
   which custom sidebar to use on a given post – I chose the custom sidebar from
   the drop down in the widgets page, hit Update, and it reverts to select a sidebar.
 * I have noticed what when I click Select Locations, and the popup doesn’t load,
   the debug menu fires with the following error:
 * “wp-admin/menu-header.php:139 – Usage of user levels by plugins and themes is
   deprecated. Use roles and capabilities instead.
    require_once(‘wp-admin/admin-
   header.php’), require(‘wp-admin/menu-header.php’), _wp_menu_output, current_user_can”
 * Edited: I’m using the theme “acens” theme.
 * Edited 2: I tried changing to the default WP theme, but experience the same issue.
 * Any ideas?
 *  [paulja2014wp](https://wordpress.org/support/users/paulja2014wp/)
 * (@paulja2014wp)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295695)
 * Anyone have any ideas?
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295748)
 * Hi there,
 * Sorry to hear of the problem you are having.
 * I have tested it on my test site using latest version of Custom Sidebars plugin
   and it worked fine without any issue.
 * The Custom Sidebars plugin displays this ajax error “Couldn’t Load Data From 
   WordPress” message when there is any problem in making AJAX request to the server
   where your website is host.
 * Could you please tell me where your site is hosted?
    Are you using SSL? Is your
   site behind the firewall?
 * Can you check the javascript and network console for errors?
 * Find information about how to open JavaScript browser console and network console:
 * [http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers](http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers)
   
   [http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors)
 * Let me know what errors if any you are getting on clicking on the ‘Select Locations’
   button.
 * Kind Regards,
    WPMU DEV
 *  [paulja2014wp](https://wordpress.org/support/users/paulja2014wp/)
 * (@paulja2014wp)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295750)
 * WPMU DEV,
 * Here are the errors I’m receiving when updating the location in WP admin:
 * [Warning] Invalid CSS property declaration at: * (jquery-ui-1.8.18.custom.css,
   line 397)
    [Warning] Unexpected CSS token: . ([native code], line 0) [Warning]
   Unexpected CSS token: Image( ([native code], line 0) [Warning] The “fb-root” 
   div has not been created, auto-creating (all.js, line 56) [Warning] Invalid App
   Id: Must be a number or numeric string representing the application id. (all.
   js, line 56) [Warning] FB.getLoginStatus() called before calling FB.init(). (
   all.js, line 56)
 * Any help you can give is most appreciated.
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295782)
 * Hi [@paulja2014wp](https://wordpress.org/support/users/paulja2014wp/),
 * Thank you for your reply.
 * It seems it is conflict issue.
 * You can just try on your development site using default WordPress theme like 
   Twenty Thirteen and deactivating all other plugins as displayed in the following
   flowchart to know which theme/plugin is conflicting if any.
 * [http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png](http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png)
 * Regards,
    WPMU DEV
 *  [paulja2014wp](https://wordpress.org/support/users/paulja2014wp/)
 * (@paulja2014wp)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295786)
 * WPMU Dev,
 * I activated the default template and disabled the plugins as one of the first
   troubleshooting steps. Didn’t make any difference.
 * Is there a way I can share with you a private link to the site?
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295804)
 * Hi [@paulja2014wp](https://wordpress.org/support/users/paulja2014wp/),
 * Please also test it deactivating plugins and answer my all of my questions that
   i have asked previously that will help me to get to the bottom of the issue faster.
 * You can share me the site link through our secured contact form: [https://premium.wpmudev.org/contact/](https://premium.wpmudev.org/contact/)
   –
   Choose “I have a different question” – Include my name in the subject “Vinod 
   Dalvi” – Include the URL of this post in your message so that I may track this
   issue better
 * Cheers,
    WPMU DEV

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Couldn't load data from WordPress’ is closed to new replies.

 * ![](https://ps.w.org/custom-sidebars/assets/icon-256x256.png?rev=1414065)
 * [Custom Sidebars - Dynamic Sidebar Classic Widget Area Manager](https://wordpress.org/plugins/custom-sidebars/)
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 * 7 replies
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 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/couldnt-load-data-from-wordpress/#post-5295804)
 * Status: resolved