Title: Counts Wrong
Last modified: November 9, 2017

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# Counts Wrong

 *  Resolved [bryanpw1](https://wordpress.org/support/users/bryanpw1/)
 * (@bryanpw1)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/counts-wrong/)
 * Hey guys, not sure what’s going on with this plugin, I’ve used it for years. 
   I’ve noticed lately that the plugin is not recording all of the counts in the
   counters anymore. I’ve tested this myself by using multiple computers at work,
   home and at friends, just to see if the numbers were being recorded and sometimes
   they were, but most times the share number remained unchanged.
 * You may remember a little while back my site lost all of its share counts and
   you guys did a great job restoring them, but since then the plugin just hasn’t
   worked that well.
 * Bryan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcounts-wrong%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * (@brandonsharethis)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/counts-wrong/#post-9668557)
 * Hi [@bryanpw1](https://wordpress.org/support/users/bryanpw1/),
 * Thanks for reaching out and apologies if you’re seeing this issue.
    Is there 
   a specific article that you can point in our direction that isn’t recording counts?
   On my end I’m testing it but I haven’t ran into this problem yet. Your counts
   are also showing up correct on every page.
 * Please let us know which page exactly is causing this issue and I’ll go in and
   double check once more.
 * Thanks again and looking forward to helping Bryan!

Viewing 1 replies (of 1 total)

The topic ‘Counts Wrong’ is closed to new replies.

 * ![](https://ps.w.org/sharethis-share-buttons/assets/icon-256x256.gif?rev=2782088)
 * [ShareThis Share Buttons](https://wordpress.org/plugins/sharethis-share-buttons/)
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 * [Support Threads](https://wordpress.org/support/plugin/sharethis-share-buttons/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/sharethis-share-buttons/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Brandon (ShareThis Support)](https://wordpress.org/support/users/brandonsharethis/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/counts-wrong/#post-9668557)
 * Status: resolved