Title: Coupon code bug
Last modified: February 24, 2023

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# Coupon code bug

 *  Resolved [goodchaps](https://wordpress.org/support/users/goodchaps/)
 * (@goodchaps)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/)
 * When a coupon is added the cart page disappears
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcoupon-code-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [goodchaps](https://wordpress.org/support/users/goodchaps/)
 * (@goodchaps)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/#post-16509275)
 * Example discount code: TTVPDC05
 * [https://goodchaps.co.uk/basket/](https://goodchaps.co.uk/basket/)
 * When this or any code is added to the basket page on my site it makes the basket
   portion of the page disappear. However, when the page is refreshed the basket
   reappears. Please help!
 *  Plugin Support [WebToffee Support](https://wordpress.org/support/users/webtoffeesupport/)
 * (@webtoffeesupport)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/#post-16512330)
 * Hi [@goodchaps](https://wordpress.org/support/users/goodchaps/),
 * Thanks for reaching out to us.
 * The issue you are experiencing might be theme-specific or due to conflicts with
   other third-party plugins.
 * Can you check the same using the Storefront theme? Also to check whether the 
   issue is due to conflicts with other third-party plugins, you may deactivate 
   all plugins except Smart Coupons and WooCommerce plugins and then activate the
   rest of the plugins one by one. Let us know how it goes.
 *  Thread Starter [goodchaps](https://wordpress.org/support/users/goodchaps/)
 * (@goodchaps)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/#post-16513154)
 * Hellow
 * Thanks for your reply and advice. However, I have already tried deactivating 
   all plugins, and trying the storefront theme and in both cases the basket still
   disappears.
 *  Thread Starter [goodchaps](https://wordpress.org/support/users/goodchaps/)
 * (@goodchaps)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/#post-16514540)
 * Thank you for the help, I have however now removed the coupon section from the
   checkout and I now have it on the checkout page, and it works ok now

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Coupon code bug’ is closed to new replies.

 * ![](https://ps.w.org/wt-smart-coupons-for-woocommerce/assets/icon-128x128.gif?
   rev=3248429)
 * [Smart Coupons For WooCommerce Coupons](https://wordpress.org/plugins/wt-smart-coupons-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wt-smart-coupons-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wt-smart-coupons-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wt-smart-coupons-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wt-smart-coupons-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wt-smart-coupons-for-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [goodchaps](https://wordpress.org/support/users/goodchaps/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/coupon-code-bug/#post-16514540)
 * Status: resolved