Title: coupon code doesn’t exist
Last modified: January 29, 2020

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# coupon code doesn’t exist

 *  Resolved [e.lito](https://wordpress.org/support/users/elito-1/)
 * (@elito-1)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/)
 * Hi,
    when i apply the coupon code woocommerce reply with coupon code doesn’t 
   exist.
 * Coupons are created in backend but they don’t work.
 * How and whaat could i do ?
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [White Rabbit](https://wordpress.org/support/users/wrconsultancy/)
 * (@wrconsultancy)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12381118)
 * I am also experiencing this issue! All existing gift cards that have been purchased
   are showing “Coupon does not exist!” this is a major issues caused by the latest
   update. Please advise urgently.
 *  Thread Starter [e.lito](https://wordpress.org/support/users/elito-1/)
 * (@elito-1)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12381314)
 * Hi [@wrconsultancy](https://wordpress.org/support/users/wrconsultancy/), eventually
   you can download older version via advance view on the plugin page of the wordpress
   repository.
    In my case i find another plugin.
 * Good luck
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12381851)
 * Hello there,
    hope you are doing well! 🙂
 * A new version (2.0.1) is available to fix the issue with the non-existing gift
   card codes in the coupon’s inputs.
 * Could you update the plugin and check if the problem is solved, please?
 * Let us know any news.
 * Have a nice day and sorry for the inconvenience!
 *  [White Rabbit](https://wordpress.org/support/users/wrconsultancy/)
 * (@wrconsultancy)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12386349)
 * Thanks for the quick response, this update has resolved the issue.
 * Is there a way to manually set the gift cards as “spent” to mitigate the impact
   of the error. We had to make some manual transactions, for the customers who 
   wanted to use their gift cards in the interim and these are still showing as 
   available to spend in their accounts.
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12393989)
 * Hello [@wrconsultancy](https://wordpress.org/support/users/wrconsultancy/),
 * Glad to know that the new update fix the issues.
 * And yes, you can edit the gift cards manually in the gift card dashboard and 
   update his balance depending on the amount spent by the customer. You can check
   how to edit them [on this page](https://docs.yithemes.com/yith-woocommerce-gift-cards/free-version-guide/edit-a-gift-card-2/)
   of the documentation.
 * Could you check it and let us know any news, please?
 * Have a nice day!
    -  This reply was modified 6 years, 4 months ago by [YITHEMES](https://wordpress.org/support/users/yithemes/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘coupon code doesn’t exist’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-gift-cards/assets/icon-256x256.gif?rev=
   3227932)
 * [YITH WooCommerce Gift Cards](https://wordpress.org/plugins/yith-woocommerce-gift-cards/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-gift-cards/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/coupon-code-doesnt-exist/#post-12393989)
 * Status: resolved