Coupon code not working

  • Resolved fuzzyheino30

    (@fuzzyheino30)


    11 months, 1 week ago

    Hey,

    I have linked a coupon code to an affiliate and when I want to add the coupon code in the shop, the discount is not processed. If I turn off the plugin Coupon affiliates – deactivate, the coupon code does work. I have cleared the cache, tried incognito and in vain I get the same problem. At the moment I am still working with the free version as a test, when positive I will purchase the paid version. I use this code: KORCDKEYS1

    This is on:
    Automatically apply coupon to cart/checkout if referral URL is used.

    This will automatically apply the coupon at checkout for that visitor each time until the cookie expires.

    Automatically apply coupon to cart/checkout if referral URL is used.

    Try to apply coupons directly to the first page you visit.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    11 months, 1 week ago

    Hi,

    Thanks for the message.

    Would you be able to check you have no limitations set in the coupon settings, or the “Fraud” settings tab of the plugin that may be preventing them from being applied?

    If you are still having issues please send us a message via this form so I can investigate further for you: https://couponaffiliates.com/contact-form/

    Thread Starter fuzzyheino30

    (@fuzzyheino30)

    11 months, 1 week ago

    Hello,
    it is solved, I used the discount code from the start for template, I changed the discount code and then it worked so here it is solved.
    Thank you for quick response.

Viewing 2 replies - 1 through 2 (of 2 total)

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