Title: Course Access Plan not loading
Last modified: December 29, 2020

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# Course Access Plan not loading

 *  Resolved [debgoode](https://wordpress.org/support/users/debgoode/)
 * (@debgoode)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/)
 * Since I’ve updated to 5.6 I can no longer get the course access plan to load.
   It just continues to spin. I reinstalled 5.5.3 and I am back to normal. Any and
   all ideas much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Toyin](https://wordpress.org/support/users/jnr4u2/)
 * (@jnr4u2)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13845661)
 * Hi [@debgoode](https://wordpress.org/support/users/debgoode/),
 * Sorry, you’re facing this issue.
 * This seems to be a javascript error. You can use this guide to view the error:
   [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis)
 * Kindly select your browser and follow the instructions and send the screenshot
   of what you see. You can see services like [Imgur](https://imgur.com/) or [Dropbox](https://www.dropbox.com/)
   to share your screenshots
 * Thank you
 *  Thread Starter [debgoode](https://wordpress.org/support/users/debgoode/)
 * (@debgoode)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13845769)
 * [screen shot](https://www.dropbox.com/s/gwb3rkhg3e3lge1/Screen%20Shot%202020-12-29%20at%204.07.16%20PM.png?dl=0)
 *  [Toyin](https://wordpress.org/support/users/jnr4u2/)
 * (@jnr4u2)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13847393)
 * Hi [@debgoode](https://wordpress.org/support/users/debgoode/)
 * Thanks for providing us with that screenshot.
 * However, we do not know if this is related to this error as what is breaking 
   here should be a WordPress core javascript, that we leverage there.
 * Can you temporarily deactivate all other plugins except LifterLMS to see if the
   issue occurs? Can you also revert back to a default theme like Twenty Twenty 
   to make sure we remove any conflicts?
 * If this solves the issue, then you may want to re-enable the plugins one after
   the other to find the conflicting plugin here.
 * Thank you 🙂
 *  Thread Starter [debgoode](https://wordpress.org/support/users/debgoode/)
 * (@debgoode)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13847923)
 * Thank you it seems that a woocommerce plug-in (redirect after log-in,check-out
   signup) is the problem. Which is a shame since it is a paid plug-in offered through
   woocommerce. I’ll be contacting their help desk!
 *  [Toyin](https://wordpress.org/support/users/jnr4u2/)
 * (@jnr4u2)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13851274)
 * Glad I could be of help.
 * Take care 🙂
 *  [javasource](https://wordpress.org/support/users/javasource/)
 * (@javasource)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13859409)
 * I’m having this same issue.
 * Followed all the examples above, no resolution.
 * All access plans are not displaying on courses, therefore enrollment outside 
   of “auto-enrollment” is not possible. Just loads course page with navigation 
   disabled and no access plan buttons available.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Course Access Plan not loading’ is closed to new replies.

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## Tags

 * [access plan](https://wordpress.org/support/topic-tag/access-plan/)

 * 6 replies
 * 3 participants
 * Last reply from: [javasource](https://wordpress.org/support/users/javasource/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/course-access-plan-not-loading/#post-13859409)
 * Status: resolved