Title: Course duration error
Last modified: November 9, 2025

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# Course duration error

 *  [mauroguitar](https://wordpress.org/support/users/mauroguitar/)
 * (@mauroguitar)
 * [7 months ago](https://wordpress.org/support/topic/course-duration-error/)
 * After the latest update, all my paid courses (but not the free ones) were set
   to a duration of 10 weeks, even though they had ‘Lifetime Access’. When I enter
   and change the value to 0 to return to lifetime access, that change doesn’t save
   and reverts to 10 weeks. How could I fix this? Thank you in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcourse-duration-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * (@briantp)
 * [7 months ago](https://wordpress.org/support/topic/course-duration-error/#post-18712849)
 * Hi mauroguitar,
 * Thank you for reaching out!
 * The issue you are describing is a very rare case. This usually points to a specific
   issue in the database where the setting is being incorrectly enforced or the 
   saving mechanism is encountering a conflict.
 * Due to the sensitive nature of this issue (it involves database integrity and
   core course settings) and the security policies of this community forum, **we
   cannot securely access your site here to troubleshoot the cause.**
 * To ensure we can securely investigate and resolve this database error for your
   course durations, please create a private support ticket on our official helpdesk:
    1. Please [visit](https://wordpress.org/plugins/learnpress/) our official helpdesk
       and click on the [“Support”](https://imgbb.com/FbC0zxS) and follow the instructions
       in [this video](https://drive.google.com/drive/folders/181y3d1VwuovxcElHvXTaPhQglQZPhgyK?usp=sharing)
       to create your ticket.
    2. When creating the ticket, please use the title: **“mauroguitar – Course duration
       error”**
 * Thank you for your understanding!
 * Best regards,
   Brianvu-tp

Viewing 1 replies (of 1 total)

The topic ‘Course duration error’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
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 * 1 reply
 * 2 participants
 * Last reply from: [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * Last activity: [7 months ago](https://wordpress.org/support/topic/course-duration-error/#post-18712849)
 * Status: not resolved