Title: Course progress reseted
Last modified: June 3, 2024

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# Course progress reseted

 *  Resolved [buseniko](https://wordpress.org/support/users/buseniko/)
 * (@buseniko)
 * [2 years ago](https://wordpress.org/support/topic/course-progress-reseted/)
 * Some of our student’s completion progress went back to 0% a few days ago, and
   I don’t know what triggered the reset. Is there a log file that we can use to
   re-add their progress? What is interesting, that not all of our students are 
   affected, only some.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Joash (a11n)](https://wordpress.org/support/users/joashrajin/)
 * (@joashrajin)
 * [2 years ago](https://wordpress.org/support/topic/course-progress-reseted/#post-17800617)
 * Hi there, [@buseniko](https://wordpress.org/support/users/buseniko/)
 * It is possible that one of your plugins caused the progress to get removed – 
   we have seen cases where multilingual plugins cause such issues.
 * We don’t have a way to restore this data, so the best option would be to restore
   a backup of your site (if available). This way, you can restore it back to a 
   point where the progress was available. If you did not manually create a backup,
   then you can check with your web host if they have any available.
 * _Note: Restoring a backup will affect the whole site, so any recent changes which
   were done after the date of the backup you are restoring will get removed. _

Viewing 1 replies (of 1 total)

The topic ‘Course progress reseted’ is closed to new replies.

 * ![](https://ps.w.org/sensei-lms/assets/icon-128x128.gif?rev=2914239)
 * [Sensei LMS - Online Courses, Quizzes, & Learning](https://wordpress.org/plugins/sensei-lms/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Joash (a11n)](https://wordpress.org/support/users/joashrajin/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/course-progress-reseted/#post-17800617)
 * Status: resolved