Title: Courses & Users
Last modified: September 1, 2018

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# Courses & Users

 *  [RgDesign](https://wordpress.org/support/users/rgdesign/)
 * (@rgdesign)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/courses-users/)
 * We had a major site crash and we are rebuilding the site from a backup but when
   we have started this process but our classes don’t have any students?
 * Our courses say 0 students but all of our users and meta user data has been imported.
 * I have tried using the learnpress import and export but the import is not working.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [RgDesign](https://wordpress.org/support/users/rgdesign/)
 * (@rgdesign)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10719838)
 * Nothing from the devs… Not supported?
 *  Thread Starter [RgDesign](https://wordpress.org/support/users/rgdesign/)
 * (@rgdesign)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10719950)
 * Nice to see the export & import “add-on” provided doesn’t work either… No response
   from support – broken add-ons. HELP?
 *  Plugin Contributor [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * (@kendy73)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10719962)
 * Hi RgDesign,
 * Sorry to hear that. Please help me check the version of LearnPress and those 
   addons. Let me know.
 * I will try to find a solution for your site.
 *  Thread Starter [RgDesign](https://wordpress.org/support/users/rgdesign/)
 * (@rgdesign)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10723008)
 * [@ken](https://wordpress.org/support/users/ken/) – thanks for responding! We 
   have had a couple of issues.
 * Plugin Versions
    LearnPress – V3.0.12.1 LearnPress – Export/Import Courses 3.0.1
   Thim Core 1.9.0
 * Eduma Theme v3.5.1
 * 1. After the crash we started building from scratch:
    1a. How do we get our orders
   into a new install? 1b. Once we get the orders will this get us our comments 
   back?
 * 2. When we try to export/install add on we can not import as it errors out.
    
   import.js?ver=4.9.8:42 Uncaught TypeError: Cannot read property ‘innerHTML’ of
   null at g.Uploader.Error (import.js?ver=4.9.8:42) at g.Uploader.dispatchEvent(
   plupload.min.js?ver=2.1.9:1) at g.Uploader.trigger (moxie.min.js?ver=1.3.5:1)
   at g.Uploader.<anonymous> (plupload.min.js?ver=2.1.9:1) at Array.<anonymous> (
   plupload.min.js?ver=2.1.9:1) at d (moxie.min.js?ver=1.3.5:1) at moxie.min.js?
   ver=1.3.5:1 at plupload.min.js?ver=2.1.9:1 at g.Uploader.<anonymous> (plupload.
   min.js?ver=2.1.9:1) at Array.<anonymous> (plupload.min.js?ver=2.1.9:1)
 *  Thread Starter [RgDesign](https://wordpress.org/support/users/rgdesign/)
 * (@rgdesign)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10723366)
 * Okay so at this point I don’t care about the import of courses. How do i rebuild
   all of my students in my new site? How do I bring in all of the legacy data from
   the old site to the new?
 *  Plugin Contributor [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * (@kendy73)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10731401)
 * Hi RgDesign,
 * Just migrate your old site’s database to the new one. You may try this plugin
   [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Courses & Users’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/courses-users/#post-10731401)
 * Status: not resolved