Cover art not uploading

whamster
(@whamster)

6 years, 5 months ago

Hi,

I have the player installed and working. It’s playing music tracks and the style looks great.

The only problem I’m having is that when I attempt to upload the cover art, nothing shows. The uploader on WordPress seems to be working fine, but nothing is added to the player. I can’t get any of the tracks to show the cover art.

Any suggestions?

Thanks

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Fotis
(@markwaregr)

6 years, 5 months ago

Hi there,
have you disabled native WordPress image sizes using any other plugin?

Thread Starter whamster
(@whamster)

6 years, 5 months ago

Hi,

Thanks for the reply. I disabled all of my plugins except for AudioIgniter and that did not change anything. The cover art will still not upload.

Dairrell

Thread Starter whamster
(@whamster)

6 years, 5 months ago

I just tried the plugin on a different install with a different theme and I have the same problem.
Plugin Support Fotis
(@markwaregr)

6 years, 5 months ago
Hi there,
Even disabling your plugins that does not mean your thumbnail images will be regenerated. You will need to use the regenerate plugin to achieve this, or
try this, open /plugins/audioigniter/assets/js/audioigniter.js and change
```
setTrackFieldCover($this.parents(el.trackFieldClassName), {
						id: media.id,
						url: media.sizes.thumbnail.url,
						alt: media.alt
					});
```
to
```
setTrackFieldCover($this.parents(el.trackFieldClassName), {
						id: media.id,
						url: media.sizes.full.url,
						alt: media.alt
					});
```
Let me know if this worked for you.
Thread Starter whamster
(@whamster)

6 years, 5 months ago

Hi,

I appreciate you trying to help me, but neither of those suggestions worked for me. I added the plugin and regenerated the thumbnails. That didn’t work. I tried changing the js code and that didn’t work either.

Plugin Support Fotis
(@markwaregr)

6 years, 5 months ago

Hi there,
Please contact me directly at support[at]cssigniter.com
so we can identify and resolve the issue.

Thread Starter whamster
(@whamster)

6 years, 5 months ago

Hi,

Thank you. I sent you an email to the address above.

I appreciate the good service.

Viewing 7 replies - 1 through 7 (of 7 total)

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