Title: Crashes with PHP error Last modified: August 31, 2020 --- # Crashes with PHP error * Resolved [dkurth](https://wordpress.org/support/users/dkurth/) * (@dkurth) * [5 years, 9 months ago](https://wordpress.org/support/topic/crashes-with-php-error/) * This plugin worked fine until I updated it 3 days ago.. NOW HUGE crash. Going to disable it until guys get this fixed. This is the PHP error log: * New PHP errors have been logged on [https://virtualhorsesport.com](https://virtualhorsesport.com) Here are the most recent log entries, sorted by severity: * ———————————————————————- 1) Fatal error: Uncaught WC_Stripe_Exception: WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => cURL error 6: Could not resolve host: api.stripe.com ) ) [error_data] => Array ( ) ) in / home/virtualhorsespor/public_html/wp-content/plugins/woocommerce-gateway-stripe/ includes/class-wc-stripe-api.php:140 Stack trace: #0 /home/virtualhorsespor/public_html/ wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-customer. php(323): WC_Stripe_API::request(Array, ‘customers/cus_H…’, ‘GET’) #1 /home/virtualhorsespor/ public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe- payment-tokens.php(103): WC_Stripe_Customer->get_sources() #2 /home/virtualhorsespor/ public_html/wp-includes/class-wp-hook.php(287): WC_Stripe_Payment_Tokens->woocommerce_get_customer_payment_tokens( Array, 67, ‘stripe’) #3 /home/virtualhorsespor/public_html/wp-includes/plugin. php(206): WP_Hoo in /home/virtualhorsespor/public_html/wp-content/plugins/woocommerce- gateway-stripe/includes/class-wc-stripe-api.php on line 140 ———————————————————————- Last seen: 7 mins ago (Aug 30, 18:11:35) First seen: 7 mins ago (Aug 30, 18:11: 35) Total events: 1 * ———————————————————————- 2) Fatal error: Uncaught WC_Stripe_Exception: WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => A valid URL was not provided. ) ) [error_data] => Array ( ) ) in /home/virtualhorsespor/ public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe- api.php:140 Stack trace: #0 /home/virtualhorsespor/public_html/wp-content/plugins/ woocommerce-gateway-stripe/includes/class-wc-stripe-customer.php(323): WC_Stripe_API:: request(Array, ‘customers/cus_H…’, ‘GET’) #1 /home/virtualhorsespor/public_html/ wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-payment- tokens.php(103): WC_Stripe_Customer->get_sources() #2 /home/virtualhorsespor/ public_html/wp-includes/class-wp-hook.php(287): WC_Stripe_Payment_Tokens->woocommerce_get_customer_payment_tokens( Array, 67, ‘stripe’) #3 /home/virtualhorsespor/public_html/wp-includes/plugin. php(206): WP_Hook->apply_filters(Array, in /home/virtualhorsespor/public_html/ wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-api.php on line 140 Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/) * (@slash1andy) * Automattic Happiness Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13346323) * Hey there! * The error you are seeing is a cURL error. * The error is cURL error 6: Could not resolve host: api.stripe.com * That means that one of a few things happened: * * api.stripe.com was down * there’s something on your site/server that prevented a connection from happening. * If it’s the first, there is nothing you can do on your end. * If it’s the second, you can test this. It’s either a plugin on your site, or a hosting issue. Your host can obviously help narrow this down, but you would also want to do conflict testing. * This kind of problem is usually caused by either a conflict with your theme or with another plugin.   The best way to determine this is to: - - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * * [hastibe](https://wordpress.org/support/users/hastibe/) * (@hastibe) * [5 years, 9 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13359585) * [@slash1andy](https://wordpress.org/support/users/slash1andy/) — not having this problem, but just noticed that the links to Storefront and the more detailed explanation of how to do a conflict test in your post above aren’t actually links/ clickable, and I wanted to let you know! * Plugin Support [dougaitken](https://wordpress.org/support/users/dougaitken/) * (@dougaitken) * Automattic Happiness Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13371860) * Thanks [@hastibe](https://wordpress.org/support/users/hastibe/) * How odd, looks like something was wrong with the formatting there. Hopefully these work: * * Storefront – [Storefront](https://www.woocommerce.com/storefront) * [Conflict Test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Thanks, * Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/) * (@slash1andy) * Automattic Happiness Engineer * [5 years, 8 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13406229) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. * Thread Starter [dkurth](https://wordpress.org/support/users/dkurth/) * (@dkurth) * [5 years, 8 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13406234) * Not the server. Other sites are working fine and this came out of the blue Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Crashes with PHP error’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) * 5 replies * 4 participants * Last reply from: [dkurth](https://wordpress.org/support/users/dkurth/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/crashes-with-php-error/#post-13406234) * Status: resolved