Title: Crazy stats Last modified: July 9, 2018 --- # Crazy stats * Resolved [hugolongman](https://wordpress.org/support/users/hugolongman/) * (@hugolongman) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/) * Hi, my stats went crazy yesterday. I had visits on every page at least twice which wouldn’t have happened – some page hidden and over 3 years old. Is there a way to remove a day or reset them? * Thanks Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/) * (@fstat) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10479357) * Hi there, * Could you post your site’s URL here, so I can have a look? * If you want it to remain private, you can also contact us via this contact form: [Contact Support](https://href.li/?https://jetpack.com/contact-support/?rel=support) * Thread Starter [hugolongman](https://wordpress.org/support/users/hugolongman/) * (@hugolongman) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10480212) * Hi, I did send a support message around 5 days ago with no reply. URL is * [https://www.bettingappguide.com](https://www.bettingappguide.com) * Thanks * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10480300) * [@hugolongman](https://wordpress.org/support/users/hugolongman/) * We are not seeing a private request for the site address you mentioned. * > Hi, my stats went crazy yesterday. * Can you confirm which day you’re referring to? We don’t see anything unusual for this site for July 7th, 8th, or 9th. * Also, we can reset the stats for this site. To do this, we will need to confirm this via the email address that we have on-file for this site’s Primary User: * [https://jetpack.com/support/primary-user/](https://jetpack.com/support/primary-user/) * If that is something you’d like to do, please confirm, and you will privately hear from us soon. * Thread Starter [hugolongman](https://wordpress.org/support/users/hugolongman/) * (@hugolongman) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10481303) * Hi, I have just sent a new support ticket via here * [https://jetpack.com/contact-support/?rel=support](https://jetpack.com/contact-support/?rel=support) * Title: Hi, my stats went crazy for yesterday, they arent right * Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/) * (@fstat) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10483213) * Thank you! You’ll get a reply from us shortly. * Thread Starter [hugolongman](https://wordpress.org/support/users/hugolongman/) * (@hugolongman) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10492905) * Did you get it? * Plugin Support [Fotis Stathopoulos](https://wordpress.org/support/users/fstat/) * (@fstat) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10494004) * Can you please let me know the ticket number? * Thread Starter [hugolongman](https://wordpress.org/support/users/hugolongman/) * (@hugolongman) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10494737) * I cant remeber getting a ticket number but I have still not had a reply to either of the queries submitted. * I have just submitted another one and again got no ticket nmber, just * Thank you Your support request has been submitted to our team of Happiness Engineers. We will respond as soon as possible. * I await one of the happiness engineers to get in touch but I am not holding my breath after 3 times * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [7 years, 11 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10497375) * [@hugolongman](https://wordpress.org/support/users/hugolongman/) * > I cant remeber getting a ticket number but I have still not had a reply to > either of the queries submitted. > I have just submitted another one and again got no ticket nmber, just * We’re still not seeing anything, so we’re going to reach out to the email address associated with the Primary User for [http://www.bettingappguide.com](http://www.bettingappguide.com) regarding this issue. * You will hear from us soon and thank you for your patience! * [pmciano](https://wordpress.org/support/users/pmciano/) * (@pmciano) * [7 years, 10 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10540499) * [@hugolongman](https://wordpress.org/support/users/hugolongman/) * Since this issue was addressed via a private support request, we’re going to mark this as resolved. If you have any further questions, please start a new thread. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Crazy stats’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 10 replies * 3 participants * Last reply from: [pmciano](https://wordpress.org/support/users/pmciano/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/crazy-stats/#post-10540499) * Status: resolved