Title: Creat New button does not work
Last modified: July 3, 2024

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# Creat New button does not work

 *  Resolved [donprogramit](https://wordpress.org/support/users/donprogramit/)
 * (@donprogramit)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/)
 * When I click on CREATE NEW, nothing happens. I notioce that when I load the Duplicator
   page, I get a JS error. I have disabled almost all of my plugoins but no luck.
   I guess there must be an incomatibility with the plugin and my theme (uses old
   Cherry framework). Any work-around?
 * load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,
   plupload&ver=6.5.5:2 Uncaught TypeError: jQuery(…).live is not a function
   at 
   HTMLDocument. (upload-media-files.js?ver=6.5.5:2:36)at e (load-scripts.php?c=
   1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.5.5:
   2:27028)at t (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,
   utils,moxiejs,plupload&ver=6.5.5:2:27330)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcreat-new-button-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/#post-17867107)
 * Hello [@donprogramit](https://wordpress.org/support/users/donprogramit/),
 * Thanks for reaching out to us.
 * I understand that you can’t create a backup and nothing happens when you click
   the “Add new” button.
   You disabled all the plugins and the issue persists but
   you still didn’t check if the issue persists when you test using another theme.
 * Can you please let me know if the issue gets resolved with a default theme like
   2024 is active?
 * I’m looking forward to hearing back from you.
 * Thanks!
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/#post-17867108)
 * Hello [@donprogramit](https://wordpress.org/support/users/donprogramit/),
 * I’m closing this support topic for inactivity. Please don’t hesitate to contact
   us in a [Support Topic](https://wordpress.org/support/plugin/duplicator/) if 
   you need any help with Duplicator.
 * Thanks! 
 *  Thread Starter [donprogramit](https://wordpress.org/support/users/donprogramit/)
 * (@donprogramit)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/#post-17868901)
 * No it still does not work with Theme 24. There are no more JS errors and I did
   clear the cache. I guess I’l look for anothe plugin but thatnks for reponding
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/#post-17884510)
 * Hi [@donprogramit](https://wordpress.org/support/users/donprogramit/),
 * We understand that you’re facing an issue that requires further investigation,
   and it may involve sharing log files containing sensitive information about your
   website. Unfortunately, such sharing is not allowed in WordPress.org forums for
   security reasons.
 * To ensure your privacy and get the necessary support, kindly contact us through
   the form on our Contact Us page, and we’ll be more than happy to assist you promptly:
 * [https://duplicator.com/contact/?form=1](https://duplicator.com/contact/?form=1)
 * Looking forward to hearing back from you.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Creat New button does not work’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/creat-new-button-does-not-work/#post-17884510)
 * Status: resolved