Title: Create a New Webhook Missing
Last modified: January 28, 2022

---

# Create a New Webhook Missing

 *  Resolved [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/)
 * I am trying to add a new webhook. However, when I click the button Add webhook
   button the link that opens is – [https://www.wellbiance.com/wellness/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0](https://www.wellbiance.com/wellness/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0)
   and on this page there is no button “Create a new webhook” I desperately searched
   for the solution yet could not find any solution. Sincerely request to help.
   
   My WooCommerce version is – WooCommerce 6.1.1 and WordPress version is – 5.9 
   installed on CentOS 7, Apache 2.4.52, PHP 7.4, MySQL 10.3.32-MariaDB,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcreate-a-new-webhook-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15302970)
 * Hello,
 * Does the the “Add webhook” button show up when you temporarily switch your theme
   back to [Storefront](https://wordpress.org/themes/storefront/) and disable all
   plugins except for WooCommerce?
 * Link to image: [https://snipboard.io/dtIEOb.jpg](https://snipboard.io/dtIEOb.jpg)
 * If the button shows up, then your site is having a conflict issue. You can find
   a detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 *  Thread Starter [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15303284)
 * No I tried it didnt show up. I feel the URL ([https://www.wellbiance.com/wellness/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0](https://www.wellbiance.com/wellness/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0))
   linked to button add webhook is wrong. If you see after & it says edit-webhook
   =0 which should have been create-webhook=new
 * Can you cross check what should be the correct link? Will try and open that link
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15303801)
 * Hi [@wellbiance](https://wordpress.org/support/users/wellbiance/)!
 * Sure! I cross-checked it on my test site and confirmed that the URL linked to
   the button is correct. ([http://test-site.local/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0](http://test-site.local/wp-admin/admin.php?page=wc-settings&tab=advanced&section=webhooks&edit-webhook=0))
 * Once you click the **Add webhook** button, you should see a page like this:
 * ![](//i.ibb.co/BZzDJ9J/akneks.png)”)
 * On this page, the **Add webhook** button is then replaced by the **Save webhook**
   button to save the settings of the new webhook you create.
 * You can find more information about webhooks here: [https://woocommerce.com/document/webhooks](https://woocommerce.com/document/webhooks).
 * Could you please confirm if you see the same fields like the image above?
 * If not, please share a screenshot of what you see when you click the **Add webhook**
   button to check further. You can use the [snipboard.io](https://snipboard.io/)
   tool to share it.
 * Thanks!
 *  Thread Starter [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305311)
 * Sorry for my earlier reply. Actually Add Webhook button is visible all time but
   when I click that the next screen is blank, neither Create New Webhook button
   at right bottom corner is visible nor any form opens.
 *  Thread Starter [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305313)
 * Enter Webhook data form does not show up
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305383)
 * Hi [@wellbiance](https://wordpress.org/support/users/wellbiance/)
 * Thanks for confirming that.
 * This strange behavior in indicative of a conflict, as already stated above.
 * You mentioned you’ve already run the conflict test as [@maykato](https://wordpress.org/support/users/maykato/)
   advised. Please share a copy of your site’s System Status while being temporarily
   switched to Storefront theme and all plugins disabled except for WooCommerce,
   so that we can get a better idea of your setup.
 * You can find it via **WooCommerce > Status**. Select “Get system report” and 
   then “Copy for support”. Once you’ve done that, paste it here in your response.
 *  Thread Starter [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305866)
 * This time after applying Storefront theme and deactivating all other plugins,
   the add webhook button opened the Webhook Data form. Now will need to figure 
   out which plugin is conflicting its performance. Following is the status report
   you requested:
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): http://www.wellbiance.com/wellness
       Site address (URL): http://www.wellbiance.com/wellness
       WC Version: 6.1.1
       REST API Version: ✔ 6.1.1
       WC Blocks Version: ✔ 6.5.2
       Action Scheduler Version: ✔ 3.4.0
       WC Admin Version: ✔ 3.0.3
       Log Directory Writable: ✔
       WP Version: 5.9
       WP Multisite: –
       WP Memory Limit: 512 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_GB
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.4.27
       PHP Post Max Size: 512 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.81.0
       OpenSSL/1.1.1m
   
       SUHOSIN Installed: –
       MySQL Version: 5.5.5-10.3.32-MariaDB
       Max Upload Size: 512 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.1.1
       WC Database Prefix: wp_
       Total Database Size: 53.86MB
       Database Data Size: 40.46MB
       Database Index Size: 13.40MB
       wp_woocommerce_sessions: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
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       wp_wcpdf_invoice_number_2021: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
       wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
       wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_product_lookup: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
       wp_wc_order_stats: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
       wp_wc_order_tax_lookup: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
       wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
       wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
       wp_wfhits: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
       wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
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       wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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       wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
       wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
       wp_wpns_backup_report: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wpns_files_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wpwhpro_authentication: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_yoast_indexable: Data: 0.28MB + Index: 0.27MB + Engine InnoDB
       wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
       wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       advgb_profiles: 2
       attachment: 77
       elementor_library: 1
       frm_form_actions: 1
       frm_styles: 1
       grw_feed: 1
       jp_img_sitemap: 1
       jp_sitemap: 1
       jp_sitemap_master: 1
       nav_menu_item: 30
       oembed_cache: 5
       page: 89
       personal: 1
       post: 1
       product: 29
       services: 2
       shop_coupon: 5
       shop_order: 971
       shopmagic_automation: 1
       um_directory: 1
       um_form: 3
       user_registration: 1
       wc_afrsm: 17
       whatsapp-accounts: 4
       wpcf7_contact_form: 2
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (1) ###
   
       WooCommerce: by Automattic – 6.1.1
   
       ### Inactive Plugins (46) ###
   
       3D FlipBook - Lite Edition: by iberezansky – 1.11.5
       Advanced Flat Rate Shipping For WooCommerce: by theDotstore – 4.0.1
       Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
       Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
       Caldera Forms: by Caldera Forms – 1.9.6
       Contact Form 7: by Takayuki Miyoshi – 5.5.4
       Create And Assign Categories For Pages: by Sandeep Singh – 1.2
       Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.4
       Easy Appointments: by Nikola Loncar – 3.7.1
       Easy Appointments Connect: by Nikola Loncar – 0.15.4
       Embed Plus Plugin for YouTube, with YouTube Gallery, Channel, Playlist, Live Stream, Facade: by Embed Plus for YouTube Team – 14.0.1.4
       Groups: by itthinx – 2.15.0
       Import and export users and customers: by codection – 1.19.1.7
       Jetpack: by Automattic – 10.5.1
       Join.chat: by Creame – 4.2.0
       Newsletter: by Stefano Lissa & The Newsletter Team – 7.3.6
       Newsletter - Addons Manager: by The Newsletter Team – 1.1.5
       Newsletter - Import: by The Newsletter Team – 1.2.7
       Newsletter - Instasend (BETA): by The Newsletter Team – 1.0.2
       Newsletter - Locked Content: by The Newsletter Team – 1.1.2
       Newsletter - WP Users Integration: by The Newsletter Team – 1.2.8
       Pages with category and tag: by YAHMAN – 0.9.0
       PeproDev WooCommerce Receipt Uploader: by Pepro Dev. Group – 1.6.0
       Razorpay for WooCommerce: by Team Razorpay – 2.8.4
       Really Simple SSL: by Really Simple Plugins – 5.2.3
       Site Kit by Google: by Google – 1.49.1
       SMSHUB SMS: by Siteaddalabs – 5.2.1
       Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.6.9
       Ultimate Member: by Ultimate Member – 2.3.0
       Ultimate Member - reCAPTCHA: by Ultimate Member – 2.2.1
       UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
       DavidAnderson – 1.22.1
   
       UPI QR Code Payment Gateway: by Sayan Datta – 1.2.2
       User Role Editor: by Vladimir Garagulya – 4.61.1
       Widget for Google Reviews: by RichPlugins <support@richplugins.com> – 2.1.1
       WooCommerce - Sms Gateway Hub: by Sms Gateway Hub – 2.12.1.3
       WooCommerce GST: by Stark Digital – 1.3
       WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.12.1
       WooCommerce Shipping & Tax: by WooCommerce – 1.25.21
       WooCommerce Smart COD: by woosmartcod.com – 1.6.1
       Wordfence Security: by Wordfence – 7.5.7
       WP-Optimize - Clean, Compress, Cache: by David Anderson
       Ruhani Rabin
       Team Updraft – 3.2.2
   
       WP Chat App: by NinjaTeam – 3.1.4
       WPC Product Bundles for WooCommerce: by WPClever – 6.0.4
       WP OAuth Server - CE: by WP OAuth Server – 4.2.0
       WP Webhooks: by Ironikus – 3.3.0
       Yoast SEO: by Team Yoast – 18.0
   
       ### Dropin Plugins (1) ###
   
       maintenance.php: maintenance.php
   
       ### Settings ###
   
       API Enabled: ✔
       Force SSL: –
       Currency: INR (₹)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       variable (variable)
       woosb (woosb)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #77 - /shop/
       Basket: #78 - /basket/
       Checkout: #79 - /checkout/
       My account: #80 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: Storefront
       Version: 3.9.1
       Author URL: https://woocommerce.com/
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
       personally we recommend using a child theme. See: How to create a child theme
   
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Action Scheduler ###
   
       Complete: 1,318
       Oldest: 2022-01-11 13:36:48 +0530
       Newest: 2022-01-29 21:21:14 +0530
   
       Failed: 226
       Oldest: 2021-02-28 07:53:43 +0530
       Newest: 2022-01-29 19:38:07 +0530
   
       Pending: 1
       Oldest: 2022-01-30 09:18:55 +0530
       Newest: 2022-01-30 09:18:55 +0530
   
       ### Status report information ###
   
       Generated at: 2022-01-29 21:23:30 +05:30
       ```
   
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305896)
 * Hi [@wellbiance](https://wordpress.org/support/users/wellbiance/)
 * Thanks for sharing the System Status Report. Mostly looking good – nothing particularly
   remarkable.
 * Glad to know that the add webhook button is opening the Webhook Data form now.
   🙂
 * > Now will need to figure out which plugin is conflicting its performance.
 * Correct. In order to figure out which plugin was causing the problem, you’ll 
   need to reactivate the plugins one by one, testing after each, until you find
   the one causing conflict. Once the culprit is detected you’ll want to report 
   the issue to the plugin’s developer.
 * Cheers
 *  Thread Starter [wellbiance](https://wordpress.org/support/users/wellbiance/)
 * (@wellbiance)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15305962)
 * Found the plugin its Caldera Forms when active disables the Webhook form
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15306003)
 * That’s great! We are glad that you found the culprit; thank you for sharing it.
 * Now that you have identified the cause, you can get in contact with the **[Caldera Forms](https://wordpress.org/plugins/caldera-forms/)**
   support team so they can assist you further with this matter.
 * You can contact them here: [https://wordpress.org/support/plugin/caldera-forms/#new-topic-0](https://wordpress.org/support/plugin/caldera-forms/#new-topic-0).
 * I’m marking this thread as resolved now. If you have any further questions, I
   recommend creating a new one.
 * Cheers!

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## Tags

 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 10 replies
 * 4 participants
 * Last reply from: [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/create-a-new-webhook-missing/#post-15306003)
 * Status: resolved