Title: Create BackUp failed
Last modified: December 21, 2020

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# Create BackUp failed

 *  Resolved [larrie99](https://wordpress.org/support/users/larrie99/)
 * (@larrie99)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/)
 * My website host, tsohost, has migrated my website to a new server and cPanel.
   Now UpdraftPlus runs for several hours with out producing a backup. I have attached
   a link to the log file. I am assuming I will have to get tsohost to revise some
   cPanel settings. Can anybody help with what I should suggest to them?
    Thank 
   you for any help
 * [Link to gropbox text file](https://www.dropbox.com/s/3gx02b137g0s35r/log.940fae75fa07.txt?dl=0)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcreate-backup-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/#post-13817959)
 * Hi,
 * Thanks for sending the log.
 * It shows this warning:
    “7559.656 (9) [Warning] Your website is visited infrequently
   and UpdraftPlus is not getting the resources it hoped for; please read this page:
   [https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/&#8221](https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/&#8221);
 * This warning message causes UpdraftPlus not able to create or complete backups.
   UpdraftPlus is only able to run when WordPress is loaded into memory, i.e. when
   the site is accessed. As such, UpdraftPlus is not able to resume the backups 
   in good time.
 * I would recommend looking into this guide, which includes several suggestions
   to solutions and workarounds for the low visitor issue: [https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/](https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/)
 * Best Wishes,
    Bryle
 *  Thread Starter [larrie99](https://wordpress.org/support/users/larrie99/)
 * (@larrie99)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/#post-13822512)
 * Thank you for your reply. I have tried backing up and leaving the Updraftplus
   plugin page open as suggested in the guide but it has still failed after around
   2 hours. I have attached a link to the latest log.
 * Best wishes
    Lawrence
 * [Log File](https://www.dropbox.com/s/wj1wuw8xykf70pq/log.bc429a1617a1.txt?dl=0)
 *  [timecheck00](https://wordpress.org/support/users/timecheck00/)
 * (@timecheck00)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/#post-13823493)
 * I just had a similar issue, and Bryle recommended that I go to settings – advanced
   and change the size limit from 400 to 100. That worked.
 *  Thread Starter [larrie99](https://wordpress.org/support/users/larrie99/)
 * (@larrie99)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/#post-13830244)
 * I tried setting the limit to 100 but that resulted in the backup taking over 
   6 hours. I have removed Updraftplus for the time being an will rely on a manual
   cPanel backup until I have more time to come back to the problem.
    Thank for 
   everyones help and have a good Christmas. Lawrence

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Create BackUp failed’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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## Tags

 * [failure](https://wordpress.org/support/topic-tag/failure/)

 * 4 replies
 * 3 participants
 * Last reply from: [larrie99](https://wordpress.org/support/users/larrie99/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/create-backup-failed/#post-13830244)
 * Status: resolved