Title: Create Doc failure
Last modified: October 3, 2024

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# Create Doc failure

 *  Resolved [revcoincidence](https://wordpress.org/support/users/revcoincidence/)
 * (@revcoincidence)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/create-doc-failure/)
 * I’m having difficulty with the “Create Doc” process.
 * Admins can create a document via the WP dashboard (like creating a new page or
   post). These documents can then be edited by users. However, non-admin users 
   wishing to create their own documents through the normal process cannot – on 
   clicking the “Create Doc” buttons or links, the site appears to start loading
   a new page (the tab icon starts the loading “timer”), but nothing happens. If
   I leave it long enough (45 seconds or so), I have been getting a 504 Gateway 
   Timeout error.
 * My context is:
 * BP Docs 2.2.3
   BP 14.1.0WP 6.6.2php 8.2.24
 * The site is using the Astra Theme 4.8.2
 * I run another site on the same server with a very similar set of plugins and 
   BP Docs works perfectly on that site. I fear it may be a plugin conflict, but
   since it’s a membership site with PMPro 3.2 (with the PMPro BP & BB AddOn 1.4.1),
   disabling these to check is out of the question (these are not on the other site).
 * Can anyone tell me whether this is likely? Or whether there’s a way round it?
   Or offer any help at all?
 * Thanks in advance,
   Mark

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [David Cavins](https://wordpress.org/support/users/dcavins/)
 * (@dcavins)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/create-doc-failure/#post-18054365)
 * It sounds like you have a good idea of what to test. If disabling the questionable
   plugins on your production site (even temporarily) is out of the question, then
   it sounds like you could use a development site to tinker with.
 *  Plugin Author [David Cavins](https://wordpress.org/support/users/dcavins/)
 * (@dcavins)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/create-doc-failure/#post-18054407)
 * I should also add that [https://localwp.com/](https://localwp.com/) is a great
   tool for building test environments on your local machine.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Create Doc failure’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [David Cavins](https://wordpress.org/support/users/dcavins/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/create-doc-failure/#post-18054407)
 * Status: resolved