Title: Create Gallery Error
Last modified: June 17, 2024

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# Create Gallery Error

 *  Resolved [asawicke2](https://wordpress.org/support/users/asawicke2/)
 * (@asawicke2)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/create-gallery-error/)
 * I just downloaded this plugin to use on a clients website that we are building.
   This is my first time using it. Whenever I click “create gallery” in this plug
   in’s section of wordpress, it shows the icon loading without ever loading the
   page. An error appears in the console: ”
 * Uncaught TypeError: e.indexOf is not a function
   at ce.fn.load (load-scripts.php?
   c=1&load%5Bchunk_0%5D=jquery-core,jquery-ui-core,utils,moxiejs,plupload,jquery-
   ui-tooltip&ver=6.5.4:2:82864)at tsvg-builder.js?ver=1718647726:11:12at tsvg-builder.
   js?ver=1718647726:2400:3ce.fn.load @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-
   core,jquery-ui-core,utils,moxiejs,plupload,jquery-ui-tooltip&ver=6.5.4:2(anonymous)
   @ tsvg-builder.js?ver=1718647726:11(anonymous) @ tsvg-builder.js?ver=1718647726:
   2400
 * “
 * Please let me know if there’s anything I’m missing on my end that contributes
   to why it isn’t loading!
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [asawicke2](https://wordpress.org/support/users/asawicke2/)
 * (@asawicke2)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/create-gallery-error/#post-17831093)
 * I’ve also cleared by cache and hard reloaded with no luck. Just loads infinitely
   without reaching the page.
 *  Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/)
 * (@totalsoft)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/create-gallery-error/#post-17832228)
 * Hello, dear asawicke2.
 * Thank you for contacting us and reporting your problem.
 * Edit our admin\js\tsvg-builder.js. Find code in line 11.
 * $(window).load(
 * Please edit the code and write like this.
 * $(window).on(‘load’,
 * We are always happy to hear from you and solve all problems. We will develop 
   the plugin with you. For us, the most important thing is that the plugin should
   be used by the developers themselves.
 * Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Create Gallery Error’ is closed to new replies.

 * ![](https://ps.w.org/gallery-videos/assets/icon-128x128.png?rev=2857063)
 * [Video Gallery - YouTube Gallery, Vimeo, Video Portfolio, Image Portfolio and Image Gallery](https://wordpress.org/plugins/gallery-videos/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gallery-videos/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gallery-videos/)
 * [Active Topics](https://wordpress.org/support/plugin/gallery-videos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gallery-videos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gallery-videos/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [totalsoft](https://wordpress.org/support/users/totalsoft/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/create-gallery-error/#post-17832228)
 * Status: resolved