Title: Create new plan failed
Last modified: December 15, 2022

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# Create new plan failed

 *  Resolved [Younes](https://wordpress.org/support/users/vanbom/)
 * (@vanbom)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/)
 * Hi
   I just installed the plugin, and I can’t create a new plan.The errror is :
   WordPress database error Unknown column ‘user_role’ in ‘field list’ for query
   INSERT INTO `wp_ppress_plans`

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Ibrahim Nasir](https://wordpress.org/support/users/ibrahimkh4l33l/)
 * (@ibrahimkh4l33l)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16292546)
 * Hello 👋🏽
 * Please go to ProfilePress>>Settings>>Global and click on the “Fix Database” button.
 * You can try the plan creation afterward.
 * [https://profilepress.com/article/database-tables-repair/](https://profilepress.com/article/database-tables-repair/)
 * Regards
 *  Thread Starter [Younes](https://wordpress.org/support/users/vanbom/)
 * (@vanbom)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16292560)
 * hi [@ibrahimkh4l33l](https://wordpress.org/support/users/ibrahimkh4l33l/) and
   thank your quick react.
    i did it . and the table exists , but the column ‘user_role’
   can t see it in table structure
 *  Plugin Support [Ibrahim Nasir](https://wordpress.org/support/users/ibrahimkh4l33l/)
 * (@ibrahimkh4l33l)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16292772)
 * Please open a ticket via [https://profilepress.com/support](https://profilepress.com/support)
   so we can investigate this further.
 * Best
 *  Thread Starter [Younes](https://wordpress.org/support/users/vanbom/)
 * (@vanbom)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16292781)
 * [@ibrahimkh4l33l](https://wordpress.org/support/users/ibrahimkh4l33l/)
 * I must fill a Purchase License key to submit a ticket.
    but i’m using the free
   plugin.
    -  This reply was modified 3 years, 5 months ago by [Younes](https://wordpress.org/support/users/vanbom/).
 *  Plugin Support [Ibrahim Nasir](https://wordpress.org/support/users/ibrahimkh4l33l/)
 * (@ibrahimkh4l33l)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16293340)
 * Please use the presale form.
 * We offer support to both free and paid users.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Create new plan failed’ is closed to new replies.

 * ![](https://ps.w.org/wp-user-avatar/assets/icon-256x256.png?rev=2532486)
 * [Paid Membership Plugin, Ecommerce, User Registration Form, Login Form, User Profile & Restrict Content – ProfilePress](https://wordpress.org/plugins/wp-user-avatar/)
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 * 7 replies
 * 2 participants
 * Last reply from: [Ibrahim Nasir](https://wordpress.org/support/users/ibrahimkh4l33l/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/create-new-plan-failed/#post-16293340)
 * Status: resolved