Create password

Resolved imran1133
(@imran1133)

1 year, 10 months ago

When booking an appointment on the site, there is no input field for creating a password during the initial information entry. As a result, users can encounter an error stating “Email already exists!” if they try to book another appointment using the same email. Although there’s an option to log in for existing users, it requires a password that was never created due to the absence of the password creation field initially.

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support Bruce
(@ninjateamwp)

1 year, 10 months ago

Hi @imran1133 ,

Thanks for coming here today.

Please let me check this with our dev team, and I will get back to you as soon as possible.

Regards,
Bruce

Thread Starter imran1133
(@imran1133)

1 year, 10 months ago

I am encountering a critical issue with the booking form on my website. When users book an appointment for the first time, there is no input field for creating a password. As a result, if they attempt to make another booking with the same email, they receive an “Email already exists!” error. Although there is an option for existing users to log in, it requires a password that was never created due to the missing password field initially.

Could you please address this issue as soon as possible?

Thank you for your prompt assistance.

Plugin Support mialewp
(@mialewp)

1 year, 10 months ago

Hi @imran1133,

Good day!

We are checking it back, please be patient. We will let you know when it’s done.

Thread Starter imran1133
(@imran1133)

1 year, 10 months ago

Okay thanks @mialewp

Plugin Support mialewp
(@mialewp)

1 year, 10 months ago

Hello @imran1133,

Thanks for your patience.

Here is a fixed version https://drive.google.com/file/d/1dFsRf–O7IQf9ujgvd3uxGPED7PwVNBB/view?usp=sharing when you book an appointment at the first time, it will send a new account email.

In addition, if user try to book another appointment using the same email, it will display a message that he need to login first to continue the process.

Hope it works as expected.

Best regards,

Mia

Thread Starter imran1133
(@imran1133)

1 year, 10 months ago

now have you put create password input field

Plugin Support mialewp
(@mialewp)

1 year, 10 months ago

Hi @imran1133,

Thanks for getting back to us.

A new user need to login into registered email to create password https://tppr.me/U0fCA

We do not add the creating password input field.

Best regards,

Mia

Thread Starter imran1133
(@imran1133)

1 year, 10 months ago

can you give me updated version

Plugin Support mialewp
(@mialewp)

1 year, 10 months ago

Hi @imran1133,

Here you are https://drive.google.com/file/d/1dFsRf–O7IQf9ujgvd3uxGPED7PwVNBB/view?usp=sharing

Viewing 9 replies - 1 through 9 (of 9 total)

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