Title: 'Create Thumbnails' button not working
Last modified: August 21, 2016

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# 'Create Thumbnails' button not working

 *  Resolved [aliceralph](https://wordpress.org/support/users/aliceralph/)
 * (@aliceralph)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/create-thumbnails-button-not-working/)
 * Hi there
 * I am having trouble with the Post Thumbnail Editor on my site. The ‘Create Thumbnails’
   button is greyed out and just does not work at all. I have tried uninstalling
   plugins and have upgraded them all to latest versions.
 * I am using…
 * WordPress 3.4.2
    Post Thumbnail Editor 1.0.5
 * and I am getting some weird Javascript errors…
 *     ```
       Failed to load resource: the server responded with a status of 404 (Not Found) http://waveartseducation.org.uk/files/2013/05/small%20bourne%20brilliant.png
   
       Failed to load resource: the server responded with a status of 404 (Not Found) http://waveartseducation.org.uk/files/2013/05/small%20bourne%20brilliant.jpg
   
       ===== STARTUP PHP MESSAGES =====
       ===== SERVER LOG =====
       [DEBUG] - PARAMETERS: Array
       (
           [action] => pte_ajax
           [pte-action] => launch
           [id] => 491
       )
   
       [WARNING] - Couldn't find or generate metadata for image: 491-medium
       [WARNING] - Couldn't find or generate metadata for image: 491-large
       [WARNING] - Couldn't find or generate metadata for image: 491-feat_slider
       [DEBUG] - USER-AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.110 Safari/537.36
       [DEBUG] - WORDPRESS: 3.4.2
       [DEBUG] - SIZER: 1.00000000
       [DEBUG] - META: Array
       (
           [width] => 275
           [height] => 184
           [hwstring_small] => height='85' width='128'
           [file] => 2013/04/Arts-University-Bournemouth.jpg
           [sizes] => Array
               (
                   [thumbnail] => Array
                       (
                           [file] => Arts-University-Bournemouth-150x150.jpg
                           [width] => 150
                           [height] => 150
                       )
   
               )
   
           [image_meta] => Array
               (
                   [aperture] => 0
                   [credit] =>
                   [camera] =>
                   [caption] =>
                   [created_timestamp] => 0
                   [copyright] =>
                   [focal_length] => 0
                   [iso] => 0
                   [shutter_speed] => 0
                   [title] =>
               )
   
       )
   
       ===== REFLOW =====
       ===== FIXING THICKBOX =====
       WINDOW WIDTH: 779
       ```
   
 * Can anybody advise or point me in the right direction??
 * Thank you in advance!
 * Alice
 * [http://wordpress.org/extend/plugins/post-thumbnail-editor/](http://wordpress.org/extend/plugins/post-thumbnail-editor/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [sewpafly](https://wordpress.org/support/users/sewpafly/)
 * (@sewpafly)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/create-thumbnails-button-not-working/#post-3849728)
 * I’m sorry, I don’t support that version any more, it’s more than 1 year old.
 * However, it appears that the picture it’s trying to edit is returning a 404 error,
   That would be a problem if the plugin couldn’t get the right image.
 *  Thread Starter [aliceralph](https://wordpress.org/support/users/aliceralph/)
 * (@aliceralph)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/create-thumbnails-button-not-working/#post-3849732)
 * Thanks for your reply sewpafly!
 * I didn’t realise there was an update, WordPress didn’t get me any notification
   of an updated version on the Plugins page. I have updated and it seeeeems to 
   be working, so thank you! 🙂
 *  Plugin Author [sewpafly](https://wordpress.org/support/users/sewpafly/)
 * (@sewpafly)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/create-thumbnails-button-not-working/#post-3849733)
 * ok, good luck! I’m not 100% sure about how wordpress 3.4 will work with the latest
   version (which is probably why wordpress never gave you the update notification)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘'Create Thumbnails' button not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/post-thumbnail-editor_afafac.svg)
 * [Post Thumbnail Editor](https://wordpress.org/plugins/post-thumbnail-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-thumbnail-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-thumbnail-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/post-thumbnail-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-thumbnail-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-thumbnail-editor/reviews/)

## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * 3 replies
 * 2 participants
 * Last reply from: [sewpafly](https://wordpress.org/support/users/sewpafly/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/create-thumbnails-button-not-working/#post-3849733)
 * Status: resolved