Title: Credit note cannot be generated
Last modified: August 29, 2022

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# Credit note cannot be generated

 *  Resolved [ewoolution](https://wordpress.org/support/users/ewoolution/)
 * (@ewoolution)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/credit-note-cannot-be-generated/)
 * Hey 🙂 Love your Plugin!
 * One little Problem regarding generating particular PDFs: When Clicking on Credit
   Note Button we see a white page just containing one sentence: Dokument vom Typ„
   credit-note“ für die ausgewählte Bestellung(en) konnte nicht generiert werden
 * Saying that Credit note cannot be generated.
 * Any suggestion what we should check?

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/credit-note-cannot-be-generated/#post-15960430)
 * Hi [@ewoolution](https://wordpress.org/support/users/ewoolution/),
 * Since the [credit note](https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/creating-a-refund-credit-note/)
   is a document added by the [Professional extension](https://wpovernight.com/downloads/woocommerce-pdf-invoices-packing-slips-professional/),
   and as WordPress.org doesn’t allow us to provide support for our paid plugins
   here, please contact us at [support@wpovernight.com](https://wordpress.org/support/topic/credit-note-cannot-be-generated/support@wpovernight.com?output_format=md),
   so I can continue providing you with help there!
 * I look forward to your reply!

Viewing 1 replies (of 1 total)

The topic ‘Credit note cannot be generated’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/credit-note-cannot-be-generated/#post-15960430)
 * Status: resolved