Title: Critic problem connection
Last modified: May 13, 2024

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# Critic problem connection

 *  [alpha95260](https://wordpress.org/support/users/alpha95260/)
 * (@alpha95260)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/)
 * IT’ impossible to connect with my new url connection wp-admin and wp-login, it’s
   the same problem. Impossible to access in my dashboard after authentification.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritic-problem-connection%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [alpha95260](https://wordpress.org/support/users/alpha95260/)
 * (@alpha95260)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17750491)
 * I have error 404
 *  Thread Starter [alpha95260](https://wordpress.org/support/users/alpha95260/)
 * (@alpha95260)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17750496)
 * How can I deactivate the plug-in to recover my dashboard access and correct the
   error in your plug-in settings?
 * When I log in on my new connection url I can’t access the main dashboard, I get
   the 404 error message.
 *  Plugin Contributor [Maya](https://wordpress.org/support/users/tdgu/)
 * (@tdgu)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17750699)
 * Hi,
   Sorry for the issue, probably something interfere with the new admin URL 
   customization.You can use the reset link which has been sent to your e-mail address.
   If for whatever reason you cannot locate that, please follow the next steps to
   remove the plugin:1) Remove the plugin files located within your wp-content/plugins2)
   Remove any lines in your .htaccess file betweenBEGIN WP Hide & Security Enhancer..
   END WP Hide & Security Enhancer3) Clear the site caches, server caches, CloudFlare
   etc. 4) Clear your browser cache.At this point everything is reverted to how 
   it worked before plugin activation.Thanks
 *  Thread Starter [alpha95260](https://wordpress.org/support/users/alpha95260/)
 * (@alpha95260)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17750715)
 * would it be possible to send the reset email to my pro mail please : [alpha.linlavong@spekty.fr](https://wordpress.org/support/topic/critic-problem-connection/alpha.linlavong@spekty.fr?output_format=md)
 *  Plugin Contributor [Maya](https://wordpress.org/support/users/tdgu/)
 * (@tdgu)
 * [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17751001)
 * I’m sorry but i cannot send such message since i don’t have access to your site.
   
   But you should try the steps i described in my previous post.Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Critic problem connection’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Maya](https://wordpress.org/support/users/tdgu/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/critic-problem-connection/#post-17751001)
 * Status: not resolved