CRITICAL Cannot declare class Automattic\Jetpack\Device_Detection

  • Resolved dley

    (@dley)


    2 months, 2 weeks ago

    2026-01-20T03:27:34+00:00 CRITICAL Cannot declare class Automattic\Jetpack\Device_Detection\User_Agent_Info, because the name is already in use CONTEXT: {“error”:{“type”:1,”file”:”/wordpress/plugins/jetpack-protect/4.4.1/jetpack_vendor/automattic/jetpack-device-detection/src/class-user-agent-info.php”,”line”:25},”remote-logging”:true,”backtrace”:[{“file”:”/wordpress/plugins/woocommerce/10.4.3/includes/class-woocommerce.php”,”line”:453,”function”:”critical”,”class”:”WC_Logger”,”type”:”->”},{“function”:”log_errors”,”class”:”WooCommerce”,”type”:”->”}]}

Viewing 3 replies - 1 through 3 (of 3 total)
  • Chatoxz (a11n)

    (@chatoxz)

    2 months, 1 week ago

    Hello there,Sebastian here. I hope you are doing well.

    Thank you for reaching out and sharing your concern with us:

    It seems like there is a conflict with the class Automattic\Jetpack\Device_Detection\User_Agent_Info being declared more than once. This could be due to a conflict between Jetpack Protect and another plugin.

    To resolve this, try the following steps:

    1. Deactivate other plugins one by one to identify if there’s a conflict. More details on these troubleshooting steps: https://jetpack.com/support/troubleshooting-plugin-and-theme-conflicts/#troubleshooting-manually
    2. Ensure all your plugins, including Jetpack and WooCommerce, are updated to their latest versions.

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Cheers,

    Thread Starter dley

    (@dley)

    2 months, 1 week ago

    I sent a message through the contact form.

    Plugin Support fujifika (a11n)

    (@fujifika)

    2 months, 1 week ago

    Hi @dley,

    Thanks for letting us know. We’ll follow up on the ticket as soon as possible and help you with your request there.

    I’ll go ahead and mark this thread as resolved for now.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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