• elmando111

    (@elmando111)


    nice update, my eshop have critical error because of your plugin. So we moving permanently from you to montonio at least they care about the quality of their products..

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @elmando111

    We are very sorry to hear about the issues the latest update has caused on your website. We sincerely apologize for the inconvenience this has created for your business.

    Our team is already working on a fix, and we expect this issue to be resolved shortly.

    We truly value your trust and partnership, and we regret that this release impacted your operations. Thank you for bringing this to our attention so quickly — we’ll make sure to address it as a top priority.

    Thread Starter elmando111

    (@elmando111)

    critical fixed but now all website functions not working anymore… Hamburger menu, sliders etc…

    Plugin Author paysera

    (@paysera)

    Hello @elmando111,

    Thank you for your follow-up message. We’ve double-checked our plugin updates specifically on your theme and couldn’t reproduce any of the issues you’ve described. Also, please note that the assets of our plugin are only loaded on the checkout page, so it should not affect other parts of your site such as sliders, hamburger menu, or similar functionality.

    If you would still like our support team to investigate this further, please submit a request through our customer portal with a detailed description of the issues you are experiencing. That will allow us to review your case in depth and provide more targeted assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Critical error’ is closed to new replies.