Title: Critical Error- Elementor not loading
Last modified: April 13, 2020

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# Critical Error- Elementor not loading

 *  Resolved [digisahil1](https://wordpress.org/support/users/digisahil1/)
 * (@digisahil1)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/)
 * The Elementor edit page is not loading as soon as i use the “Navigation menu ”
   widget from HFE Plugin. It shows a blank white screen.
 * Kindly give the link for raising the ticket and i can share the wordpress access
   for you to check the issue and resolve.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12666852)
 * Hello [@digisahil1](https://wordpress.org/support/users/digisahil1/)
 * That’s strange we haven’t received any tickets lately.
 * Do reach out to us through our [Support Portal](https://www.brainstormforce.com/open-a-ticket/)
   so that we can help you soon.
 * Looking forward to hearing from you!
 * Regards,
    Suman
 *  Thread Starter [digisahil1](https://wordpress.org/support/users/digisahil1/)
 * (@digisahil1)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12667649)
 * Hello Suman,
 * I have raised the ticket and shared the access as well.
 * thanks
 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12671955)
 * Hello [@digisahil1](https://wordpress.org/support/users/digisahil1/)
 * Can you share the ticket ID received in the confirmation email so that I can 
   track the ticket on my end?
 * Do check for any emails from our end in your inbox from [support@bsf.io](https://wordpress.org/support/topic/critical-error-elementor-not-loading/support@bsf.io?output_format=md).
 * Looking forward to hearing from you!
 * Regards,
    Suman
 *  [agenciaedem](https://wordpress.org/support/users/agenciaedem/)
 * (@agenciaedem)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12786622)
 * I can´t access the header after saved. I see this problem: Preview can´t be loaded.
 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12791638)
 * Hello [@agenciaedem](https://wordpress.org/support/users/agenciaedem/)
 * We’ve tried to use the EHF Navigation menu on our end and it is working fine.
 * In order to investigate the issue further, we will need to take a closer look
   at your end. Could you please share the website URL and the steps so that we 
   can reproduce the issue at our end.
 * Looking forward to hearing from you!
 * Regards,
    Suman
 *  Plugin Support [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [6 years ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12958621)
 * Hello,
 * Marking this topic as resolved due to inactivity!
 * Feel free to reply here or open up a new issue if you are still facing this problem.
 * Regards,
    Prajakta Suryawanshi

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Critical Error- Elementor not loading’ is closed to new replies.

 * ![](https://ps.w.org/header-footer-elementor/assets/icon-256x256.gif?rev=3278750)
 * [Ultimate Addons for Elementor](https://wordpress.org/plugins/header-footer-elementor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/header-footer-elementor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/header-footer-elementor/)
 * [Active Topics](https://wordpress.org/support/plugin/header-footer-elementor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/header-footer-elementor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/header-footer-elementor/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/critical-error-elementor-not-loading/#post-12958621)
 * Status: resolved