Title: Critical Error on https://wp.michaelmckenney.com Last modified: August 9, 2022 --- # Critical Error on https://wp.michaelmckenney.com * [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/) * Here is what is in error.log I do have a backup to restore from. * [Thu Aug 04 18:46:37.505968 2022] [authz_core:error] [pid 22506:tid 140559297500736][ client 2601:402:8201:1d50:20c:29ff:fea5:7fec:44596] AH01630: client denied by server configuration: /var/www/wp.michaelmckenney.com/public_html/wp-admin/admin- ajax.php, referer: [https://wp.michaelmckenney.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=4522382b1a](https://wp.michaelmckenney.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=4522382b1a) [ Thu Aug 04 18:46:37.617602 2022] [authz_core:error] [pid 22506:tid 140559263929920][ client 2601:402:8201:1d50:20c:29ff:fea5:7fec:44598] AH01630: client denied by server configuration: /var/www/wp.michaelmckenney.com/public_html/wp-admin/admin- ajax.php, referer: [https://wp.michaelmckenney.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=4522382b1a](https://wp.michaelmckenney.com/wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=4522382b1a)[ Tue Aug 09 14:01:21.644605 2022] [proxy_fcgi:error] [pid 50424:tid 140559381427776][ client 2601:402:8201:1d50:20c:29ff:fea5:7fec:44642] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/ includes/compatibility/ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/ wp-content/themes/oceanwp/inc/customizer/controls/typography/webfonts.php on line 128’, referer: [https://wp.michaelmckenney.com/](https://wp.michaelmckenney.com/)[ Tue Aug 09 14:01:28.159837 2022] [proxy_fcgi:error] [pid 50424:tid 140559567697472][ client 192.168.1.173:53928] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/ wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/ oceanwp/inc/customizer/controls/typography/webfonts.php on line 128’ [Tue Aug 09 14:14:58.683891 2022] [proxy_fcgi:error] [pid 50424:tid 140559601268288] [ client 192.168.1.173:61690] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/ wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/ oceanwp/inc/customizer/controls/typography/webfonts.php on line 128’ [Tue Aug 09 14:15:22.481065 2022] [proxy_fcgi:error] [pid 50424:tid 140559601268288] [ client 192.168.1.173:61718] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/ wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/ oceanwp/inc/customizer/controls/typography/webfonts.php on line 128’ [Tue Aug 09 14:22:11.700391 2022] [proxy_fcgi:error] [pid 1090:tid 139910336042560] [client 192.168.1.173:61934] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/wp.michaelmckenney. com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ocean.php: 94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/oceanwp/ inc/customizer/controls/typography/webfonts.php on line 128’ [Tue Aug 09 14:22: 32.607825 2022] [proxy_fcgi:error] [pid 1091:tid 139910428362304] [client 192.168.1.173: 61963] AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue()( previously declared in /var/www/wp.michaelmckenney.com/public_html/wp-content/ plugins/ocean-extra/includes/compatibility/ocean.php:94) in /var/www/wp.michaelmckenney. com/public_html/wp-content/themes/oceanwp/inc/customizer/controls/typography/ webfonts.php on line 128’ [Tue Aug 09 14:24:55.100743 2022] [proxy_fcgi:error][ pid 1090:tid 139910512289344] [client 192.168.1.173:62107] AH01071: Got error‘ PHP message: PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/wp.michaelmckenney.com/public_html/wp-content/plugins/ocean- extra/includes/compatibility/ocean.php:94) in /var/www/wp.michaelmckenney.com/ public_html/wp-content/themes/oceanwp/inc/customizer/controls/typography/webfonts. php on line 128PHP message: PHP Warning: Trying to access array offset on value of type bool in /var/www/wp.michaelmckenney.com/public_html/wp-includes/class- wp-recovery-mode-email-service.php on line 371PHP message: PHP Warning: Trying to access array offset on value of type bool in /var/www/wp.michaelmckenney.com/ public_html/wp-includes/class-wp-recovery-mode-email-service.php on line 372’ michael@wpmm22:/var/log/apache2/wp.michaelmckenney.com$ * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-on-https-wp-michaelmckenney-com%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901291) * Operating System: Ubuntu 22.04.1 LTS Kernel: Linux 5.17.4-051704-generic Architecture: x86-64 Hardware Vendor: VMware, Inc. Hardware Model: VMware Virtual Platform * apache2 -v Server version: Apache/2.4.54 (Ubuntu) Server built: 2022-06-08T15: 59:33 * `php -v PHP 8.1.8 (cli) (built: Jul 11 2022 08:30:39) (NTS) Copyright (c) The PHP Group Zend Engine v4.1.8, Copyright (c) Zend Technologies with Zend OPcache v8.1.8, Copyright (c), by Zend Technologies - This reply was modified 3 years, 9 months ago by [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/). * Thread Starter [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901344) * ``` Hardware Configuration CPU: 4 vCPUs Memory: 4 GB Hard disk 1: 1.46 GB Hard disk 2: 50 GB Hard disk 3: 500 GB Hard disk 4: 4 GB Network adapter 1 DMZ (Connected) Video card 8 MB CD/DVD drive 1 ATAPI No Devices available Others Additional Hardware ``` * ``` top - 14:45:53 up 8 min, 1 user, load average: 0.00, 0.08, 0.07 Tasks: 179 total, 1 running, 178 sleeping, 0 stopped, 0 zombie %Cpu(s): 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st MiB Mem : 3925.0 total, 2982.2 free, 376.0 used, 566.8 buff/cache MiB Swap: 4094.0 total, 4094.0 free, 0.0 used. 3239.3 avail Mem ``` * I have two other virtual hosts on this server: [https://wp.scsiraidguru.com](https://wp.scsiraidguru.com) [https://wp.patrickmckenneylandscaping.com](https://wp.patrickmckenneylandscaping.com) * Both are running fine with same OceanWP and other plugins. - This reply was modified 3 years, 9 months ago by [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/). * [philipt18](https://wordpress.org/support/users/philipt18/) * (@philipt18) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901457) * Ocean Extra also took down my site today. * Thread Starter [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901479) * Turned on debugging * debug.log * ``` michael@wpmm22:/var/www/wp.michaelmckenney.com/public_html/wp-content$ cat debug.log [09-Aug-2022 15:21:56 UTC] PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/oceanwp/inc/customizer/controls/typography/webfonts.php on line 128 [09-Aug-2022 15:21:59 UTC] PHP Fatal error: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /var/www/wp.michaelmckenney.com/public_html/wp-content/plugins/ocean-extra/includes/compatibility/ocean.php:94) in /var/www/wp.michaelmckenney.com/public_html/wp-content/themes/oceanwp/inc/customizer/controls/typography/webfonts.php on line 128 ``` * Thread Starter [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901480) * philipt18 (@philipt18) * I was wondering if they did an upgrade and broke it. * [scott_van](https://wordpress.org/support/users/scott_van/) * (@scott_van) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901687) * My site is also down and probably a lot of other sites. The site sent me and email * The site (WordPress) sent me an email with the error message below and provided a link to access the site in recovery mode. I deleted OceanWP and reinstalled but the theme failed to load. * “OceanWP: This theme failed to load properly and was paused within the admin backend.” * WordPress version 6.0.1 Active theme: a child them of OceanWP with minimal mods Parent theme: latest OceanWP PHP version 7.4.30 * Error Details ============= An error of type E_COMPILE_ERROR was caused in line 128 of the file /home/mmmmmm/public_html/site.org/wp-content/themes/oceanwp/inc/ customizer/controls/typography/webfonts.php. Error message: Cannot redeclare oceanwp_webfonts_enqueue() (previously declared in /home/mmmmm/public_html/site. org/wp-content/plugins/ocean-extra/includes/compatibility/ocean.php:94)` * [Shahin](https://wordpress.org/support/users/skalanter/) * (@skalanter) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901763) * Hello Everyone, * Thank you for reaching out to us, and very sorry for the inconvenience. * The issue has already been resolved, and we’ve released a new version of Ocean Extra 2.0.4: [https://wordpress.org/plugins/ocean-extra](https://wordpress.org/plugins/ocean-extra). * If you’re unable to access your website backend, please make sure to update OceanWP theme either through FTP/sFTP or your hosting panel. * Download the latest versions for both from WordPress and update manually: [https://wordpress.org/themes/oceanwp](https://wordpress.org/themes/oceanwp) * If you are updating through your hosting panel and the hosting panel reports an error because it’s reading minified js files as file duplicates, please update using FTP/sFTP. * ​If you have been using the option to Host Google Fonts Locally, please make sure to reenable settings if needed (uncheck then check again) via Customize > Typography > General. * Clear browser / website / cloud cache. In case you continue to experience problems ie Google fonts are not displayed when using this option or load from the Google site. Make sure to regenerate the files by clearing data via WP Dashboard, OceanWP > OceanWP Panel > Admin Settings. ​ Please recheck your issue and keep us posted, Thank you. Best Regards * Thread Starter [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/) * (@scsiraidguru) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901838) * Thank you for fixing it. I changed the rights. FTP the ocean-extra files into the site and fixed it. I will be checking the other two sites to make sure they are fully updated. * Websites are fully updated and running faster now. All three sites are working. - This reply was modified 3 years, 9 months ago by [scsiraidguru](https://wordpress.org/support/users/scsiraidguru/). * [Shahin](https://wordpress.org/support/users/skalanter/) * (@skalanter) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15903062) * You’re welcome. I’m glad it is solved. * [averyjane98](https://wordpress.org/support/users/averyjane98/) * (@averyjane98) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15909437) * What was causing the issue? Do we have to update our theme to resolve it or was it already fully resolved? This happened to me yesterday, got the site back up but I want to make sure it doesn’t go back down. * [Shahin](https://wordpress.org/support/users/skalanter/) * (@skalanter) * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15910121) * Hello [@averyjane98](https://wordpress.org/support/users/averyjane98/), * As I mentioned in this reply: [https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901763](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15901763), the issue is fixed. Also, we didn’t get any feedback about any new issues in this version, so you can safely update. If you are using the google fonts locally, after updating to the current version, ensure the option is still enabled on the customizer > typography > general. For more information about “Known Bugs& Issues” on the theme and plugins, you can follow this article: [https://docs.oceanwp.org/article/776-known-bugs-issues](https://docs.oceanwp.org/article/776-known-bugs-issues) on. * Should you have any further questions, please let us know. * Best Regards Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Critical Error on https://wp.michaelmckenney.com’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) * 15 replies * 5 participants * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-on-https-wp-michaelmckenney-com/#post-15910121) * Status: not resolved