Title: Critical Error plugin update
Last modified: July 7, 2021

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# Critical Error plugin update

 *  [tonifont](https://wordpress.org/support/users/tonifont/)
 * (@tonifont)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/critical-error-plugin-update/)
 * Hi
 * In the last update the php help is missing, it is not inside the includes folder
   and the web is broken
 * I have solved it commenting on the call:
 * /*require_once ‘includes/class-yit-help-desk.php’;*/

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [sakke1](https://wordpress.org/support/users/sakke1/)
 * (@sakke1)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/critical-error-plugin-update/#post-14652251)
 * This is impacting every WP site with this plugin doing auto updates. It’s a 1-
   minute fix, please solve this asap?
 *  Plugin Support [Fran Mendoza](https://wordpress.org/support/users/franmglez92/)
 * (@franmglez92)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/critical-error-plugin-update/#post-14665040)
 * Hello there,
    hope you are doing well! 🙂
 * We have solved the issue in the latest update (1.2.31), so please, update the
   plugin to the latest version and all will work properly again.
 * Sorry for the inconvenience.
 * Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Critical Error plugin update’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Fran Mendoza](https://wordpress.org/support/users/franmglez92/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/critical-error-plugin-update/#post-14665040)
 * Status: not resolved