Title: Critical Error Using GiveWP
Last modified: April 4, 2021

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# Critical Error Using GiveWP

 *  Resolved [Bill Williams](https://wordpress.org/support/users/willible/)
 * (@willible)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-using-givewp/)
 * I tried to submit a donation with the “Donate Now” button and get this response:
 * “There has been a critical error on this website.
 * Learn more about troubleshooting WordPress.”
 * I cannot delete pending donations either from WP admin and receive this instead:
 * “There has been a critical error on this website. Please check your site admin
   email inbox for instructions.
 * Learn more about troubleshooting WordPress.”
 * I have tried everything to correct this. Please help! Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-using-givewp%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [oregondean](https://wordpress.org/support/users/oregondean/)
 * (@oregondean)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14279034)
 * I am seeing this “critical error” message not specifically on GiveWP, but more
   generally (and intermittantly) on Safari Mac. I clear the cache and it goes away.
   Try that or accessing the page in Chrome or another browser or mobile device 
   to see if that helps.
 * Safari -> Preferences -> Privacy -> Manage Website Data -> (enter website url)
   and Remove. No need to Remove All. You will have to log into your WordPress site
   again as the cookies have been cleared.
 *  [angel718](https://wordpress.org/support/users/angel718/)
 * (@angel718)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14285011)
 * I’m having the exact same issues. It’s been like this for 7 days. No one’s fixing
   the issue. It seems a lot of people are having this problem. I would think it’s
   a GiveWP issue. Maybe from the last update,
 *  [genepensiero](https://wordpress.org/support/users/genepensiero/)
 * (@genepensiero)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14303208)
 * I’m also having this problem.
 *  [josmak](https://wordpress.org/support/users/majos/)
 * (@majos)
 * [5 years ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14305418)
 * Experiencing the same issue, still looking for a solution. What I’ve realized
   was that the payment goes through and GiveWP function as supposed to, after upgrading
   the site to PHP8.0, but other sides of my site crash as it was not compatible
   with that version of PHP. Thus still looking for a fix. If your site is compatible
   with PHP8 then this fix might work for you.
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14337728)
 * Hi [@willible](https://wordpress.org/support/users/willible/),
 * Whenever you see the “There has been a critical error on this website.” error.
   WordPress will email the full error message to the site admin. Can you post the
   full error message in your next reply.
 * Also, include the System Info located in Donations -> Tools -> System info. This
   will give us a better context as to what’s going on.
 * Thanks!
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14345611)
 * Hey [@willible](https://wordpress.org/support/users/willible/),
 * We didn’t hear back from you, so we’ll close this ticket for now. If you have
   any further issues, feel free to open a new ticket and we’ll happily assist you.
 * Thanks for using GiveWP! Have a great day.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Critical Error Using GiveWP’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 6 replies
 * 7 participants
 * Last reply from: [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * Last activity: [4 years, 12 months ago](https://wordpress.org/support/topic/critical-error-using-givewp/#post-14345611)
 * Status: resolved