Critical error when activating

  • Resolved barbaradavis

    (@barbaradavis)


    1 year, 4 months ago

    When I installed my new theme, it came with your plugin. When I activated it I got a critical error. So I looked at the support forum and downloaded the latest and manually uploaded it and got the same error.

    The page I need help with: [log in to see the link]

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  • Plugin Author Kev Provance

    (@kprovance)

    1 year, 4 months ago

    HI,

    “Critical error” doesn’t tell me anything. It’s similar to telling a telling a mechanic you got a check engine light and wanted to know the reasons with no other information. It can’t be done.

    The admin of the sight should receive an email after a critical error. In that email is the specific error message. That’s what I need to know. From there we can determine if the issue is with Redux or the theme.

    Plugin Author Kev Provance

    (@kprovance)

    1 year, 4 months ago

    Updated to the new version. It fixes several issues.

Viewing 2 replies - 1 through 2 (of 2 total)

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