Title: critical error when activating
Last modified: November 28, 2021

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# critical error when activating

 *  Resolved [PhilEsq](https://wordpress.org/support/users/philesq/)
 * (@philesq)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/)
 * When I try to activate CleanTalk on _[ redundant link removed ]_, I get an error:
   There has been a critical error on this website.
 * I tried deactivating all plugins but I still get the error.
    -  This topic was modified 4 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
    -  This topic was modified 4 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-when-activating%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14590237)
 * Hello [@philesq](https://wordpress.org/support/users/philesq/)
 * Can you post the error full text?
 * Be well.
 *  Thread Starter [PhilEsq](https://wordpress.org/support/users/philesq/)
 * (@philesq)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14593321)
 * It just says it will be emailed to me but I don’t get anything.
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14593470)
 * Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation
   option:
    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced
   settings —> set the option “Complete Deactivation” to “On” —> Save Changes; •
   WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk—
   > Deactivate and Delete.
 * Then install it anew:
    [https://cleantalk.org/help/install-wordpress](https://cleantalk.org/help/install-wordpress)
 * Did it help you?
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14594466)
 * If you can’t access the site via a browser do next:
 * 1) Connect to the site filesystem via FTP
    2) Delete or rename the folder root\
   wp-content\plugins\cleantalk-spam-protect
 * Do the site accessible then?
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14615803)
 * We haven’t heard back from you in a while, so I’m going to mark this thread as“
   resolved”.
    If you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘critical error when activating’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/critical-error-when-activating/#post-14615803)
 * Status: resolved