Title: Critical Error When Adding/Editing User
Last modified: October 18, 2022

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# Critical Error When Adding/Editing User

 *  [kimmer99](https://wordpress.org/support/users/kimmer99/)
 * (@kimmer99)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-when-adding-editing-user/)
 * When I add a new user or edit the roles on an existing user, I’m receiving this
   message, “There has been a critical error on this website. Please check your 
   site admin email inbox for instructions.” Interestingly in the case of the add,
   that still appears to work. However, the edit does not. When I deactivate the
   plugin I’m able to add/edit users without issue.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * (@caseproof)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-when-adding-editing-user/#post-15635016)
 * Hi [@kimmer99](https://wordpress.org/support/users/kimmer99/)
 * Thanks for reaching out.
 * Could you ask your hosting for checking PHP error logs, so we can have more details
   about the cause of this critical error?
 * The cause of this might be some plugin/theme conflict, so you could deactivate
   all your plugins temporarily to see if this resolves the problem. If this works,
   re-activate all plugins one by one to see which one causes that issue. You can
   also switch the current theme to the default WordPress theme temporarily and 
   see if this helps.
 * Kind regards

Viewing 1 replies (of 1 total)

The topic ‘Critical Error When Adding/Editing User’ is closed to new replies.

 * ![](https://ps.w.org/members/assets/icon-256x256.png?rev=3508404)
 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/members/)
 * [Active Topics](https://wordpress.org/support/plugin/members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/members/reviews/)

 * 1 reply
 * 3 participants
 * Last reply from: [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/critical-error-when-adding-editing-user/#post-15635016)
 * Status: not resolved