Title: Critical Error when inserting shortcode to Elementor
Last modified: August 8, 2022

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# Critical Error when inserting shortcode to Elementor

 *  Resolved [rocketcare](https://wordpress.org/support/users/rocketcare/)
 * (@rocketcare)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/critical-error-when-inserting-shortcode-to-elementor/)
 * I installed everything correctly (I think).
    Used the shortcode in the plugin
   description but unfortunately the page gets a critical error. Whole website looks
   weird and distorted.
 * Not sure what is causing this error. I have the correct shortcode with correct
   ID’s set up.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-when-inserting-shortcode-to-elementor%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/critical-error-when-inserting-shortcode-to-elementor/#post-15897880)
 * Hi [@rocketcare](https://wordpress.org/support/users/rocketcare/),
 * Thank you for reaching out. After exploring your page elements, we didn’t find
   anything related to EBD. Are you sure you have installed Contact Form 7, Email
   Before Download, and Download monitor plugins? Once they are installed the following
   shortcode should be entered:
    `[email-download download_id="ID#" contact_form_id
   ="ID#"]`
    -  This reply was modified 3 years, 10 months ago by [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/).
 *  Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * (@mandsconsulting)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-when-inserting-shortcode-to-elementor/#post-15942888)
 * Hi [@rocketcare](https://wordpress.org/support/users/rocketcare/),
 * Are you still experiencing issues? If we do not hear back, we will resolve this
   thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Critical Error when inserting shortcode to Elementor’ is closed to new
replies.

 * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522)
 * [Email Before Download](https://wordpress.org/plugins/email-before-download/)
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 * [Support Threads](https://wordpress.org/support/plugin/email-before-download/)
 * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/critical-error-when-inserting-shortcode-to-elementor/#post-15942888)
 * Status: resolved