Title: Critical Error when saving post
Last modified: September 20, 2021

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# Critical Error when saving post

 *  Resolved [ophilippeo](https://wordpress.org/support/users/ophilippeo/)
 * (@ophilippeo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/)
 * Hi there,
 * I have been using bold page builder since years without a problem. Since a few
   days I get the typical “critical error” when saving a page.
 * When displaying the page afterwards, everything below the navigation is not displayed.(
   Content and Footer) If I switch to classic Editor and create the page this way,
   all looks fine.
 * What I tried so far:
    – uninstalled wp super cache – uninstalled autoptimize –
   checked PHP memory limit (was 256 mb) – switched to child theme and back – checked
   php version and php.ini
 * I really think its bold page builder causing the issue. I can not download an
   older version or do a direct rollback with wp rollback. Could you please provide
   an older Version of your plugin? Do you have an further hints?
 * Thank you
    -  This topic was modified 4 years, 8 months ago by [ophilippeo](https://wordpress.org/support/users/ophilippeo/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [ophilippeo](https://wordpress.org/support/users/ophilippeo/)
 * (@ophilippeo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14889829)
 * Some more information:
    Bold Builder Version: Version 3.2.2
    -  This reply was modified 4 years, 8 months ago by [ophilippeo](https://wordpress.org/support/users/ophilippeo/).
 *  Plugin Author [boldthemes](https://wordpress.org/support/users/boldthemes/)
 * (@boldthemes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14893001)
 * Hi [@ophilippeo](https://wordpress.org/support/users/ophilippeo/),
 * We would like to have a closer look, since we weren’t able to recreate the same
   issue in our environment. Could you provide us access to your site? Email us 
   on: [support@bold-themes.com](https://wordpress.org/support/topic/critical-error-when-saving-post/support@bold-themes.com?output_format=md)
 * Thanks in advance.
 *  Plugin Author [boldthemes](https://wordpress.org/support/users/boldthemes/)
 * (@boldthemes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14897252)
 * Hi [@ophilippeo](https://wordpress.org/support/users/ophilippeo/),
 * Thanks for sending us access to your website.
 * In order to inspect the issue, we have installed 2020 WordPress theme, but unfortunately
   it seems that there’s some issue on your WordPress installation since plugins
   also don’t work properly. We suggest you to remove plugins and install them again.
   Also, if you want to use our premium theme (Medicare) we highly recommend you
   using latest theme version.
 *  Thread Starter [ophilippeo](https://wordpress.org/support/users/ophilippeo/)
 * (@ophilippeo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14900181)
 * Hi boldthemes
 * I did as you said. The website starts working again as soon as I deactivate the
   medicare plugin.
 * But this plugin is needed to interpret the shortcodes. Any ideas on how to make
   sure the medicare plugin and the bold pagebuilder work well together?
 * Yes the page was not updated because I had used a backup.
 *  Plugin Author [boldthemes](https://wordpress.org/support/users/boldthemes/)
 * (@boldthemes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14900628)
 * Hi [@ophilippeo](https://wordpress.org/support/users/ophilippeo/),
 * For premium theme support please contact us via: [this link](https://boldthemes.ticksy.com/)
 * Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Critical Error when saving post’ is closed to new replies.

 * ![](https://ps.w.org/bold-page-builder/assets/icon-256x256.png?rev=1573974)
 * [Bold Page Builder](https://wordpress.org/plugins/bold-page-builder/)
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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 5 replies
 * 2 participants
 * Last reply from: [boldthemes](https://wordpress.org/support/users/boldthemes/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/critical-error-when-saving-post/#post-14900628)
 * Status: resolved