Title: Critical error with plugin
Last modified: December 5, 2019

---

# Critical error with plugin

 *  [demonboy](https://wordpress.org/support/users/demonboy/)
 * (@demonboy)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/critical-error-with-plugin/)
 * Hey guys,
 * Love your work and have been happily using your plugin whilst setting up my new
   community. Now that it is live and I am taking new subscribers, I have been getting
   people complaining about an error in the registration process.
 * When a new user subscribes to my site, they choose to pay via PayPal or Stripe.
   However, when I have set ‘must have profile photo’ in your plugin, the PayPal
   process is skipped completely and the new subscriber is immediately redirected
   to their BuddyPress profile page and forced to upload an avatar. There is no 
   record of any payment but they have successfully set up an account.
 * When I disable this option, the PayPal process works as expected.
 * I have tested this on three different browsers and two different themes. It seems
   your plugin is intervening too early and not allowing the PayPal payment to happen.
   I am using MemberPress to manage my registration and payment options.
 * Any thoughts?
    -  This topic was modified 6 years, 6 months ago by [demonboy](https://wordpress.org/support/users/demonboy/).

The topic ‘Critical error with plugin’ is closed to new replies.

 * ![](https://ps.w.org/buddypress-profile-completion/assets/icon-256x256.png?rev
   =2021100)
 * [BuddyPress Profile Completion](https://wordpress.org/plugins/buddypress-profile-completion/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/buddypress-profile-completion/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/buddypress-profile-completion/)
 * [Active Topics](https://wordpress.org/support/plugin/buddypress-profile-completion/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/buddypress-profile-completion/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/buddypress-profile-completion/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [demonboy](https://wordpress.org/support/users/demonboy/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/critical-error-with-plugin/)
 * Status: not resolved