Title: Critical error Woo + WP 2024 theme Last modified: October 28, 2024 --- # Critical error Woo + WP 2024 theme * Resolved [havemaskwilltravel](https://wordpress.org/support/users/havemaskwilltravel/) * (@havemaskwilltravel) * [1 year, 5 months ago](https://wordpress.org/support/topic/critical-error-woo-wp-2024-theme/) * I hate asking you guys for help. I’m using Woocommerce 9.3.3, WordPress 6.6.2 and WP Theme Twenty Twenty Four. I’m able to publish posts and pages, but when I publish a product page, or even try to save a Woocommerce setting, I’m getting a critical error. I’ve deactivated all plugins except Woocommerce and Seedprod( maintenance). When I deactivate Seedprod, I’m still getting the error. I’ve also uploaded a fresh Woocommerce installation (after having renamed the original Woocommerce folder), just to be on the safe side. * Debug.log shows the following: [28-Oct-2024 13:53:39 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in / home/deb108592n4/domains/fotosemeins.nl/public_html/wp-includes/functions.php on line 650[28-Oct-2024 13:53:39 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home/deb108592n4/ domains/fotosemeins.nl/public_html/wp-includes/plugin.php on line 486I’ve tried increasing memory limit, to no avail – debug.log keeps showing the same PHP Fatal error saying the allowed memory size is exhausted. When I increase it to 1900M or higher, the server says it’s overloaded. * I’ve now re-activated Flatsome theme and a number of plugins. Below is the Github status report. * System Status Report * ```wp-block-code ### WordPress Environment ###WordPress address (URL): [Redacted]Site address (URL): [Redacted]WC Version: 9.3.3Legacy REST API Package Version: De Legacy REST API plugin is niet geïnstalleerd op deze site.Action Scheduler Version: ✔ 3.8.1Log Directory Writable: ✔WP Version: 6.6.2WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: ✔WP Cron: –Language: nl_NLExternal object cache: –### Server Environment ###Server Info: ApachePHP Version: 8.3.11PHP Post Max Size: 64 MBPHP Time Limit: 900PHP Max Input Vars: 2000cURL Version: 7.87.0OpenSSL/1.1.1wSUHOSIN Installed: –MySQL Version: 10.6.18-MariaDB-cll-lve-logMax Upload Size: 64 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔### Database ###[REDACTED]### Post Type Counts ###attachment: 9712aw_workflow: 3awl-labels: 45blocks: 15customize_changeset: 1featured_item: 8fgf_rules: 1nav_menu_item: 126oembed_cache: 2page: 46post: 21product: 1047revision: 5search-filter-widget: 1seedprod: 2shop_order: 2612ux_template: 4vfb_entry: 1018wapf_product: 1woo_product_tab: 2wp_global_styles: 1wp_navigation: 1wp_template: 2wpc_product_badge: 13### Security ###Secure connection (HTTPS): ✔Hide errors from visitors: ✔### Active Plugins (2) ###Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: door SeedProd – 6.18.10WooCommerce: door Automattic – 9.3.3### Inactive Plugins (34) ###Admin CSS MU: door Arun Basil Lal – 2.10Advanced Woo Labels PRO: door ILLID – 2.04Advanced Woo Search: door ILLID – 3.19Akismet Anti-spam: Spam Protection: door Automattic - Anti-spam Team – 5.3.3AutomateWoo: door WooCommerce – 6.1.0Duplicate Page: door mndpsingh287 – 4.5.4Enable WooCommerce GPF feed item cache.: door Lee Willis – 1.0Flexible Checkout Fields: door WP Desk – 4.1.14Font Awesome: door Font Awesome – 4.5.0GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: door Thomas Geiger – 1.20.2iDEAL in3 On-site Messaging plug-in for WooCommerce: door Tallest – 1.1.0Insert PHP Code Snippet: door xyzscripts.com – 1.3.7Manually Approved Reviews for WooCommerce: door Tim Eckel – 1.3.0Parcel Pro for WooCommerce: door Parcel Pro – 1.9.0Pay. Payment Methods for WooCommerce: door Pay. – 3.19.4PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.9.0Quick 301 Redirects: door Premio – 1.1.8SprayPay - Gespreid betalen: door Tallest – 1.0.8Sucuri Security - Auditing, Malware Scanner and Hardening: door Sucuri Inc. – 1.9.6SW-Retail for WooCommerce: door Mull2media – 3.9.2VFB Pro: door Matthew Muro – 3.4.6VFB Pro - Form Designer: door Matthew Muro – 2.0.5WooCommerce: door Automattic – 9.3.3WooCommerce.com Update Manager: door Automattic – 1.0.3WooCommerce Google Product Feed: door Ademti Software Ltd. – 11.0.14WooCommerce Product Tabs (Free): door Barn2 Plugins – 2.1.6WPC Badge Management for WooCommerce: door WPClever – 3.0.3WPC Composite Products for WooCommerce: door WPClever – 7.3.8WPC Frequently Bought Together for WooCommerce: door WPClever – 7.4.1WPC Product Bundles for WooCommerce: door WPClever – 8.1.2WP Crontrol: door John Blackbourn – 1.17.0WPC Smart Quick View for WooCommerce: door WPClever – 4.1.3WPC Sticky Add To Cart for WooCommerce: door WPClever – 2.0.8Yoast SEO: door Team Yoast – 23.7### Must Use Plugins (1) ###WordPress automation by Installatron: door –### Settings ###Legacy API Enabled: –Force SSL: –Currency: EUR (€)Currency Position: leftThousand Separator: .Decimal Separator: ,Number of Decimals: 2Taxonomies: Product Types: composite (composite)external (external)grouped (grouped)simple (simple)variable (variable)woosb (woosb)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: ✔Enforce Approved Product Download Directories: ✔HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: –### Logging ###Enabled: ✔Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 dagenLevel threshold: –Log directory size: 49 KB### WC Pages ###Winkelbasis: #11 - /shop/Winkelwagen: #12 - /cart/ - Bevat de [woocommerce_cart] shortcodeAfrekenen: #13 - /checkout/ - Bevat de [woocommerce_checkout] shortcodeMijn account: #14 - /my-account/Algemene voorwaarden: #12153 - /algemene-voorwaarden/### Theme ###Name: Flatsome ChildVersion: 3.0Author URL: Child Theme: ✔Parent Theme Name: FlatsomeParent Theme Version: 3.19.6Parent Theme Author URL: https://uxthemes.comWooCommerce Support: ✔### Templates ###Overrides: flatsome-child/woocommerce/archive-product.phpflatsome/woocommerce/cart/cart-empty.phpflatsome/woocommerce/cart/cart-shipping.phpflatsome/woocommerce/cart/cart.phpflatsome/woocommerce/cart/mini-cart.phpflatsome/woocommerce/checkout/form-checkout.phpflatsome/woocommerce/checkout/form-coupon.phpflatsome/woocommerce/checkout/order-received.phpflatsome/woocommerce/checkout/terms.phpflatsome/woocommerce/checkout/thankyou.phpflatsome/woocommerce/content-product-cat.phpflatsome/woocommerce/content-product.phpflatsome/woocommerce/content-single-product.phpflatsome/woocommerce/content-widget-product.phpflatsome/woocommerce/global/breadcrumb.phpflatsome/woocommerce/global/quantity-input.phpflatsome/woocommerce/global/wrapper-end.phpflatsome/woocommerce/global/wrapper-start.phpflatsome/woocommerce/loop/header.phpflatsome/woocommerce/loop/loop-end.phpflatsome/woocommerce/loop/loop-start.phpflatsome/woocommerce/loop/pagination.phpflatsome/woocommerce/loop/rating.phpflatsome/woocommerce/loop/result-count.phpflatsome/woocommerce/loop/sale-flash.phpflatsome/woocommerce/myaccount/form-login.phpflatsome/woocommerce/myaccount/navigation.phpflatsome/woocommerce/notices/error.phpflatsome/woocommerce/notices/notice.phpflatsome/woocommerce/notices/success.phpflatsome/woocommerce/product-searchform.phpflatsome/woocommerce/single-product/photoswipe.phpflatsome-child/woocommerce/single-product/price.phpflatsome/woocommerce/single-product/product-image.phpflatsome/woocommerce/single-product/product-thumbnails.phpflatsome/woocommerce/single-product/rating.phpflatsome/woocommerce/single-product/related.phpflatsome/woocommerce/single-product/review.phpflatsome/woocommerce/single-product/sale-flash.phpflatsome/woocommerce/single-product/share.phpflatsome/woocommerce/single-product/short-description.phpflatsome/woocommerce/single-product/tabs/tabs.phpflatsome/woocommerce/single-product/title.phpflatsome/woocommerce/single-product/up-sells.phpflatsome/woocommerce/single-product-reviews.phpflatsome-child/woocommerce/single-product.php### Admin ###Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding-taskspattern-toolkit-full-composabilityproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsprintfulshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pagelaunch-your-storeDisabled Features: experimental-blocksminified-jsproduct-pre-publish-modalsettingsasync-product-editor-category-fieldproduct-editor-template-systemblueprintreactify-classic-payments-settingsDaily Cron: ✔ Next scheduled: 2024-10-29 13:50:13 +01:00Options: ✔Notes: 55Onboarding: completed### Action Scheduler ###Afgerond: 119.879Oldest: 2024-09-27 15:54:02 +0200Newest: 2024-10-28 14:52:31 +0100Mislukt: 1.099Oldest: 2023-02-22 12:49:19 +0100Newest: 2024-10-27 18:57:36 +0100In afwachting: 2Oldest: 2024-10-28 17:43:03 +0100Newest: 2024-11-07 16:58:02 +0100### Status report information ###Generated at: 2024-10-28 14:52:46 +01:00 ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcritical-error-woo-wp-2024-theme%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/) * (@shahzeenfarooq) * [1 year, 5 months ago](https://wordpress.org/support/topic/critical-error-woo-wp-2024-theme/#post-18102294) * Hi there! I can understand your frustration and I will happily assist you in fixing that issue. * Please note that, your WordPress site may be exhausting its server memory if it has: - A lot of images, videos, and other types of media - Plenty of unused WordPress plugins - Outgrown its hosting plan resources I’ve checked, and the post max size is currently set to 64MB. Could you please try increasing it to 2GB and see if that resolves the issue?Additionally, for testing purposes, could you also try increasing the WP memory limit? Once you’ve adjusted both the post max size and WP memory limit, head over to WooCommerce → Status → Tools, and do the following: - WooCommerce transients – Clear - Expired transients – Clear - Clear template cache – Clear - Capabilities – Reset Capabilities - Clear customer sessions -Clear - Product lookup tables – Regenerate - Regenerate the product attributes lookup table – Regenerate - Next, please clear your browser cache and then check again. I also recommend reaching out to your hosting provider for assistance in identifying the cause of the memory limit error. Since they have more control over service-related error logs, they may be able to provide additional insights into the issue. Thank you for your cooperation and understanding * Thread Starter [havemaskwilltravel](https://wordpress.org/support/users/havemaskwilltravel/) * (@havemaskwilltravel) * [1 year, 5 months ago](https://wordpress.org/support/topic/critical-error-woo-wp-2024-theme/#post-18104661) * I did all you said, which initially did not solve the issue. After a few hours the issue seemed to have resolved itself spontaneously. Is it possible that it took some time for the changes to take effect? * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [1 year, 5 months ago](https://wordpress.org/support/topic/critical-error-woo-wp-2024-theme/#post-18105021) * Hey [@havemaskwilltravel](https://wordpress.org/support/users/havemaskwilltravel/), * Thanks for keeping us updated, and that’s great news that the issue seems to have resolved itself! * Yes, it’s totally possible that the changes just needed a bit of time to take effect. Sometimes, server adjustments like memory limit increases or clearing caches can take a some time, especially with any caching on the server or within your site itself. * Since the issue is no longer present, I’ll go ahead and mark this as resolved. Feel free to [create a new topic](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) if you need any further help. * Also, if you have a minute, we’d love it if you could leave us a review:  * [https://wordpress.org/support/plugin/woocommerce/reviews/](https://wordpress.org/support/plugin/woocommerce/reviews/) * Cheers! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Critical error Woo + WP 2024 theme’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 3 participants * Last reply from: [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/critical-error-woo-wp-2024-theme/#post-18105021) * Status: resolved