Title: Cron error, automatic updates not working
Last modified: April 2, 2026

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# Cron error, automatic updates not working

 *  Resolved [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/)
 * I’m getting a couple of errors on my dashboard that I don’t know how to fix. 
   The first one has been there for over a year about imagick, I still have no idea
   what it means but it’s not effecting anything. This new one is about a cron job(
   I think) not performing properly, and it’s preventing my plugins from updating.
   How do I fix this?
 * ![](https://i0.wp.com/imglink.cc/cdn/g5QaQAYh7c.png?ssl=1)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [rachidbray](https://wordpress.org/support/users/rachidbray/)
 * (@rachidbray)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18870699)
 * Hi [@trainwithchelle](https://wordpress.org/support/users/trainwithchelle/) ,
 * The Imagick warning is optional, if your images are uploading and displaying 
   fine, you can ignore it. Enabling it requires a hosting-level change anyway.
 * The real one to address is **action_scheduler_run_queue**. Worth noting, this
   isn’t a core WordPress cron event, it belongs to the **Action Scheduler** library,
   bundled with plugins like WooCommerce or AutomateWoo.
    1. Do you have WooCommerce or any automation plugin installed?
    2. Who is your hosting provider, and are you on shared hosting, a VPS, or managed
       WordPress?
    3. Do you have this in your **wp-config.php**: `define('DISABLE_WP_CRON', true);`
 * Answers to these will narrow it down quickly.
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18870713)
 * [@rachidbray](https://wordpress.org/support/users/rachidbray/)
    1. No WooCommerce or automation plugin
    2. Hosting with IONOS, shared maybe?
    3. I never added that code
 * The only thing that has changed is that I’m now using a booking software plugin(
   LatePoint), it seems the issue started shortly after that.
 *  [rachidbray](https://wordpress.org/support/users/rachidbray/)
 * (@rachidbray)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18870961)
 * [@trainwithchelle](https://wordpress.org/support/users/trainwithchelle/) 
   Timing
   clearly points to pluginTo confirm, temporarily deactivate LatePoint, then go
   to Tools → Site Health → Status, wait a few minutes and refresh the page; let
   me know if the “scheduled event failed” message disappears or is still there,
   this will confirm whether LatePoint is causing the issue without needing any 
   technical steps.
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18871647)
 * [@rachidbray](https://wordpress.org/support/users/rachidbray/) I deactivated 
   it and waited as suggested, the error was still there.
 *  [pavanmackie](https://wordpress.org/support/users/pavanmackie/)
 * (@pavanmackie)
 * [2 months ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18875724)
 * Hi Michelle,
 * You can set up a server cron job from your IONOS control panel.
 * First, add the following line to your `wp-config.php` file:
 * define( ‘DISABLE_WP_CRON’, true );
 * Then log in to your hosting account and open the IONOS control panel. Look for**
   Cronjobs** and select **Create cronjob**. From there, you can create a new cron
   job that requests your site’s `wp-cron.php` file.
 * Example URL: [https://example.com/wp-cron.php](https://example.com/wp-cron.php)
 * Make sure to replace `example.com` with your actual domain name.
 * If you are unsure about the exact cron syntax or interval to use in IONOS, their
   hosting support documentation may also help.
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18894775)
 * [@pavanmackie](https://wordpress.org/support/users/pavanmackie/) I don’t see 
   any options to do that in the Ionos control panel. The only thing I found is 
   phpMyAdmin, it’s not there is it?
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18894793)
 * [@pavanmackie](https://wordpress.org/support/users/pavanmackie/) after doing 
   more research, it looks like I should be able to see a Hosting tab, which I do
   not, and that’s how I would access/manage any cron jobs. Is there a way to solve
   this outside of Ionos?
 * I’m attempting to call them now but their customer service has really gone downhill.
 * ETA: I finally spoke with someone at Ionos, they said they don’t know how to 
   fix it because WordPress is a 3rd party service and the steps you gave me would
   only work if I had a full hosting plan (not just WordPress hosting)
    -  This reply was modified 1 month, 1 week ago by [Michelle](https://wordpress.org/support/users/trainwithchelle/).
 *  [pavanmackie](https://wordpress.org/support/users/pavanmackie/)
 * (@pavanmackie)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18894883)
 * [@trainwithchelle](https://wordpress.org/support/users/trainwithchelle/) in this
   case you have 2 options,
    1. You can migrate to a full hosting plan on ionos or any other hosting provider
       that gives you a good support (You can raise a ticket for the upgrade/migration)
    2. Or you can use any 3rd party cron scheduler like cron-job.org to hit the URL
       every 30 mins / 1 hour.
 * In either cases the steps are the same.
    1. Click **Create cronjob**
    2. Give a name to your cronjob
    3. URL: [https://go-nuyu.com/wp-cron.php?doing_wp_cron](https://go-nuyu.com/wp-cron.php?doing_wp_cron)
    4. Request method: GET
    5. Schedule: Every 5 minutes (Until your action schedule backlog is cleared)
    6. In your site’s `wp-config.php` enter **define(‘DISABLE_WP_CRON’, true);**
 * Hope this helps.
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18897011)
 * [@pavanmackie](https://wordpress.org/support/users/pavanmackie/) Ok, I’ll use
   method 2. The wp-config.php file already had that line, so we’re good there. 
   I created the cron job on cron-job.org, but I’m guessing I need to connect it
   to my site somehow to make it work? Sorry for all the questions, I’m good with
   design but still learning the more technical stuff.
 *  Thread Starter [Michelle](https://wordpress.org/support/users/trainwithchelle/)
 * (@trainwithchelle)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18897104)
 * [@pavanmackie](https://wordpress.org/support/users/pavanmackie/) nevermind, it
   looks like that worked without any additional configuration, the error message
   is gone. Thank you so much!
 *  [pavanmackie](https://wordpress.org/support/users/pavanmackie/)
 * (@pavanmackie)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18897109)
 * Hi [@trainwithchelle](https://wordpress.org/support/users/trainwithchelle/)
 * Glad to hear that it worked. Yes, you wouldn’t need any additional setup to link
   the cron with your site.
 * If the error messages are gone you can change your cron schedule to 30 minutes
   or higher to avoid hitting your server limits.
 * Feel free to reopen the thread or create a new thread if you run into any issues.
 * Thank you for creating with WordPress.

Viewing 11 replies - 1 through 11 (of 11 total)

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 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 11 replies
 * 4 participants
 * Last reply from: [pavanmackie](https://wordpress.org/support/users/pavanmackie/)
 * Last activity: [1 month, 1 week ago](https://wordpress.org/support/topic/cron-error-automatic-updates-not-working/#post-18897109)
 * Status: resolved

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